Customer Service Service
SIXT
Pittsburgh, PA
Customer Service Service
Sixt is looking for a Customer Service Agent to deliver exceptional customer service to customers from around the world.
You will provide customers with accurate information and take detailed and timely records of damages, gas volume, etc. The ideal candidate possesses the following attributes :
Exceptional interpersonal and relationship building skills
Strong verbal and written communication skills
Strong organizational skills and the ability to multi-task
Ability to manage stressful or unusual situations to maintain good customer service
What you will do :
Welcome all customers as they arrive on the lot
Ask about their experience with Sixt, recording feedback to improve future rental experience
Make sure customers have all personal belongings from the vehicle
Discreetly check vehicle for damage on incoming vehicles and direct customer to counter for completion of damage / loss report
Use proper statement to determine if vehicle is being returned with full tank of gas
Advise and review rental charges, providing an accurate receipt to the customer
Provide information regarding transportation to the airport terminal if applicable
Complete a service alert for any mechanical and or body damage communicated by the customers
Identify and tag vehicles that have been flagged for grounding or preventative maintenance and verify their movement to the proper lot location
Keep lot organized for ease of access and traffic flow
Work in outdoor weather conditions including direct sunlight, rain, heat or cold
Perform other job duties as assigned to meet the business needs
About you :
High school diploma or GED
Minimum 1-year customer service experience
Must be at least 21 and have a valid driver's license with a clean driving record
Basic computer navigation skills and knowledge of Microsoft Office applications
Ability to work 40 hours per week including day and / or evening hours
Likely to require at least 5-10% travel, some of which may be by airplane
Must be willing to wear company uniforms
Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
Ability to communicate in other languages is a plus
Additional Information
Paid vacation, medical, dental, vision and 401(k), Short Term Disability, Long Term Disability, Basic Life and Supplemental Life benefits and future growth opportunities within the company.
At Sixt, we pride ourselves on having an inclusive and unique environment. We are an Equal Opportunity-Affirmative Action Employer Minority / Women / Men / Disability / Veteran / Gender Identity / Sexual Orientation.
The information listed above is intended to describe the general nature and level of this position. Essential functions and responsibilities may change as business needs require.
Your response to this advertisement may result in your consideration for employment with Sixt Rent a Car, LLC and its subsidiaries.
Offers of employment will be made by Sixt rent a Car, LLC or any of its subsidiaries or brands.
Come join our team! Apply now.
About the department :
As a mobility service provider, our Branches & Operations division is the point of contact with our customers : whether by phone, app or directly in our SIXT branches.
This means : premium service directly to the customer, advice and sales in exchange and responsibility for the rental process of our premium fleet.
As part of a team, it is easier to explain our products, find the best solution for the customer and manage the day-to-day business.
About us :
We are a leading global mobility service provider with sales of €3.07 billion and around 7,500 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (cab, driver and chauffeur services), SIXT+ (car subscription) and gives our customers access to our fleet of 270,894 vehicles, the services of 1,500 cooperation partners and around 1.
5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,098 rental stations.
At SIXT, a first-class customer experience and outstanding customer service are our top priorities. We focus on true entrepreneurship and long-term stability and align our corporate strategy with foresight.
Want to take off with us and revolutionize the world of mobility? Apply now!
Full-time
Fleet Planner
SIXT
Los Angeles, CA
Fleet Planner
Sixt is looking for a Fleet Planner handle the day-to-day planning and running of the fleet to ensure efficient and safe operations.
They will monitor various shift activities and perform other fleet-related duties. The ideal candidate possesses the following attributes :
Strong verbal and written communication skills
Strong organizational skills and the ability to multi-task
Ability to manage stressful or unusual situations to maintain good customer service
What you will do :
Monitor and track all shift activities (vehicles cleaned, vehicles moved, next day vehicle needs, etc.)
Plan and dispatch the fleet for hourly, daily, and weekly forecast demand
Coordinate vehicle transfers between branches in the area
Ensure the effective process of all types of car rental transactions
Communicate with both internal and external contacts
Handle the branch’s Inventory Management
About you :
High school diploma or GED
Minimum 1-year experience performing administrative tasks in an office environment
Must be at least 21 and have a valid driver's license with a clean driving record
Likely to require at least 5-10% travel, some of which may be by airplane
Basic computer navigation skills and knowledge of Microsoft Office applications
Ability to work 40 hours per week including day and / or evening hours
Must be able to travel for training and other business needs
Must be willing to wear company uniforms
Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
Ability to communicate in other languages is a plus
Additional Information
Paid vacation, medical, dental, vision and 401(k), Short Term Disability, Long Term Disability, Basic Life and Supplemental Life benefits and future growth opportunities within the company.
At Sixt, we pride ourselves on having an inclusive and unique environment. We are an Equal Opportunity-Affirmative Action Employer Minority / Women / Men / Disability / Veteran / Gender Identity / Sexual Orientation.
The information listed above is intended to describe the general nature and level of this position. Essential functions and responsibilities may change as business needs require.
Your response to this advertisement may result in your consideration for employment with Sixt Rent a Car, LLC and its subsidiaries.
Offers of employment will be made by Sixt rent a Car, LLC or any of its subsidiaries or brands.
Come join our team! Apply now.
About us :
We are a leading global mobility service provider with sales of €3.07 billion and around 7,500 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (cab, driver and chauffeur services), SIXT+ (car subscription) and gives our customers access to our fleet of 270,894 vehicles, the services of 1,500 cooperation partners and around 1.
5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,098 rental stations.
At SIXT, a first-class customer experience and outstanding customer service are our top priorities. We focus on true entrepreneurship and long-term stability and align our corporate strategy with foresight.
Want to take off with us and revolutionize the world of mobility? Apply now!
Full-time
Fleet Planner
SIXT
Los Angeles, CA
Sixt is looking for a Fleet Planner handle the day-to-day planning and running of the fleet to ensure efficient and safe operations.
They will monitor various shift activities and perform other fleet-related duties. The ideal candidate possesses the following attributes :
Strong verbal and written communication skills
Strong organizational skills and the ability to multi-task
Ability to manage stressful or unusual situations to maintain good customer service
What you will do :
Monitor and track all shift activities (vehicles cleaned, vehicles moved, next day vehicle needs, etc.)
Plan and dispatch the fleet for hourly, daily, and weekly forecast demand
Coordinate vehicle transfers between branches in the area
Ensure the effective process of all types of car rental transactions
Communicate with both internal and external contacts
Handle the branch’s Inventory Management
About you :
High school diploma or GED
Minimum 1-year experience performing administrative tasks in an office environment
Must be at least 21 and have a valid driver's license with a clean driving record
Likely to require at least 5-10% travel, some of which may be by airplane
Basic computer navigation skills and knowledge of Microsoft Office applications
Ability to work 40 hours per week including day and / or evening hours
Must be able to travel for training and other business needs
Must be willing to wear company uniforms
Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
Ability to communicate in other languages is a plus
Additional Information
Paid vacation, medical, dental, vision and 401(k), Short Term Disability, Long Term Disability, Basic Life and Supplemental Life benefits and future growth opportunities within the company.
At Sixt, we pride ourselves on having an inclusive and unique environment. We are an Equal Opportunity-Affirmative Action Employer Minority / Women / Men / Disability / Veteran / Gender Identity / Sexual Orientation.
The information listed above is intended to describe the general nature and level of this position. Essential functions and responsibilities may change as business needs require.
Your response to this advertisement may result in your consideration for employment with Sixt Rent a Car, LLC and its subsidiaries.
Offers of employment will be made by Sixt rent a Car, LLC or any of its subsidiaries or brands.
Come join our team!
Full-time
Customer Service Agent Seasonal
SIXT
Seattle, WA
Customer Service Agent Seasonal
Sixt is looking for a Customer Service Agent to deliver exceptional customer service to customers from around the world.
You will provide customers with accurate information and take detailed and timely records of damages, gas volume, etc. The ideal candidate possesses the following attributes :
Exceptional interpersonal and relationship building skills
Strong verbal and written communication skills
Strong organizational skills and the ability to multi-task
Ability to manage stressful or unusual situations to maintain good customer service
What you will do :
Welcome all customers as they arrive on the lot
Ask about their experience with Sixt, recording feedback to improve future rental experience
Make sure customers have all personal belongings from the vehicle
Discreetly check vehicle for damage on incoming vehicles and direct customer to counter for completion of damage / loss report
Use proper statement to determine if vehicle is being returned with full tank of gas
Advise and review rental charges, providing an accurate receipt to the customer
Provide information regarding transportation to the airport terminal if applicable
Complete a service alert for any mechanical and or body damage communicated by the customers
Identify and tag vehicles that have been flagged for grounding or preventative maintenance and verify their movement to the proper lot location
Keep lot organized for ease of access and traffic flow
Work in outdoor weather conditions including direct sunlight, rain, heat or cold
Perform other job duties as assigned to meet the business needs
About you :
High school diploma or GED
Minimum 1-year customer service experience
Must be at least 21 and have a valid driver's license with a clean driving record
Basic computer navigation skills and knowledge of Microsoft Office applications
Ability to work 40 hours per week including day and / or evening hours
Likely to require at least 5-10% travel, some of which may be by airplane
Must be willing to wear company uniforms
Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
Ability to communicate in other languages is a plus
Additional Information
Paid vacation, medical, dental, vision and 401(k), Short Term Disability, Long Term Disability, Basic Life and Supplemental Life benefits and future growth opportunities within the company.
At Sixt, we pride ourselves on having an inclusive and unique environment. We are an Equal Opportunity-Affirmative Action Employer Minority / Women / Men / Disability / Veteran / Gender Identity / Sexual Orientation.
The information listed above is intended to describe the general nature and level of this position. Essential functions and responsibilities may change as business needs require.
Your response to this advertisement may result in your consideration for employment with Sixt Rent a Car, LLC and its subsidiaries.
Offers of employment will be made by Sixt rent a Car, LLC or any of its subsidiaries or brands.
Come join our team! Apply now.
About the department :
As a mobility service provider, our Branches & Operations division is the point of contact with our customers : whether by phone, app or directly in our SIXT branches.
This means : premium service directly to the customer, advice and sales in exchange and responsibility for the rental process of our premium fleet.
As part of a team, it is easier to explain our products, find the best solution for the customer and manage the day-to-day business.
About us :
We are a leading global mobility service provider with sales of €3.07 billion and around 7,500 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (cab, driver and chauffeur services), SIXT+ (car subscription) and gives our customers access to our fleet of 270,894 vehicles, the services of 1,500 cooperation partners and around 1.
5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,098 rental stations.
At SIXT, a first-class customer experience and outstanding customer service are our top priorities. We focus on true entrepreneurship and long-term stability and align our corporate strategy with foresight.
Want to take off with us and revolutionize the world of mobility? Apply now!
Full-time
Fleet Planner
SIXT
Chicago, IL
Fleet Planner
Sixt is looking for a Fleet Planner handle the day-to-day planning and running of the fleet to ensure efficient and safe operations.
They will monitor various shift activities and perform other fleet-related duties. The ideal candidate possesses the following attributes :
Strong verbal and written communication skills
Strong organizational skills and the ability to multi-task
Ability to manage stressful or unusual situations to maintain good customer service
What you will do :
Monitor and track all shift activities (vehicles cleaned, vehicles moved, next day vehicle needs, etc.)
Plan and dispatch the fleet for hourly, daily, and weekly forecast demand
Coordinate vehicle transfers between branches in the area
Ensure the effective process of all types of car rental transactions
Communicate with both internal and external contacts
Handle the branch’s Inventory Management
About you :
High school diploma or GED
Minimum 1-year experience performing administrative tasks in an office environment
Must be at least 21 and have a valid driver's license with a clean driving record
Likely to require at least 5-10% travel, some of which may be by airplane
Basic computer navigation skills and knowledge of Microsoft Office applications
Ability to work 40 hours per week including day and / or evening hours
Must be able to travel for training and other business needs
Must be willing to wear company uniforms
Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
Ability to communicate in other languages is a plus
Additional Information
All your information will be kept confidential according to EEO guidelines.
About us :
We are a leading global mobility service provider with sales of €3.07 billion and around 7,500 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (cab, driver and chauffeur services), SIXT+ (car subscription) and gives our customers access to our fleet of 270,894 vehicles, the services of 1,500 cooperation partners and around 1.
5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,098 rental stations.
At SIXT, a first-class customer experience and outstanding customer service are our top priorities. We focus on true entrepreneurship and long-term stability and align our corporate strategy with foresight.
Want to take off with us and revolutionize the world of mobility? Apply now!
Full-time
Production Manager
SIXT
Orlando, FL
Production Manager
As a Production Manager you will be responsible for managing the vehicle distribution and turnaround processes at the airport branch.
Working in conjunction with the General manager to ensure vehicle safety, cleanliness and availability in a timely manner to meet customer demands and drive rental growth.
The production manager is also responsible for managing the work environment and vendor relationships as well as driving efficiencies and reduce costs.
General Duties and Responsibilities
Analyze KPIs and expenses to identify and implement processes and procedures to improve efficiency and reduce cost.
Develop and manage efficient turnaround processes.
Build & establish relationships with Branch Managers, staff, Service Providers, and vendors.
Establish and communicate daily vehicle needs to the vendors on vehicle turnaround / movements.
Create weekly forecast for subcontractor needs to support cleaning and vehicle movement processes.
Manage the process of cleaning and servicing vehicles at the QTA to ensure smooth operation of fleet movement from return to ready line.
Ensure quality control by performing vehicle inspection to review subcontractor performance.
Constant communication with the Branch management team to understand logistics needed and support the Fleet Planners in ensuring the subcontractors are working to meet our vehicle reservation demands.
Quickly investigate and work with Fleet Planners / Customer service agents to resolve operational / customer problems as they arise.
Perform daily game plan meetings with Subcontractor managers, Fleet department and Fleet planners / Customer service agents.
Coordinate movement of vehicles to and from overflow lots.
Manage driver activity to ensure that maintenance vehicles are moved to the best location to maximize lot space and traffic flow.
Act as the point of contact for the driver team on a daily basis. Act as a point of contact for Managers to get specific upgrade vehicles for customers.
Experience in car rental industry preferred.
Process oriented with proven record of success in managing large scale operational teams
Exceptional communication skills (multiple languages fluent preferred)
Expert issue resolution and efficient handling of complaints
Flexible and resilient
Organizational skills
Self-confident & responsible
High level of empathy
Additional Information
SIXT Culture
SIXT hires service-oriented, entrepreneurial team players with a focus on, who are excited about interacting with customers and colleagues from all over the world.
SIXT is more than just renting cars. We have a passion for style, technology, innovation, creativity, and entrepreneurial spirit.
At SIXT, we pride ourselves on having an inclusive and unique environment. We are an Equal Opportunity-Affirmative Action Employer Minority / Women / Men / Disability / Veteran / Gender Identity / Sexual Orientation.
General Statement
The information listed above is intended to describe the general nature and level of this position. Essential functions and responsibilities may change as business needs require.
Your response to this advertisement may result in your consideration for employment with SIXT Rent a Car, LLC, and its subsidiaries.
Offers of employment will be made by SIXT rent a Car, LLC or any of its subsidiaries or brands.
About the department :
As a mobility service provider, our Branches & Operations division is the point of contact with our customers : whether by phone, app or directly in our SIXT branches.
This means : premium service directly to the customer, advice and sales in exchange and responsibility for the rental process of our premium fleet.
As part of a team, it is easier to explain our products, find the best solution for the customer and manage the day-to-day business.
About us :
We are a leading global mobility service provider with sales of €3.07 billion and around 7,500 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (cab, driver and chauffeur services), SIXT+ (car subscription) and gives our customers access to our fleet of 270,894 vehicles, the services of 1,500 cooperation partners and around 1.
5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,098 rental stations.
At SIXT, a first-class customer experience and outstanding customer service are our top priorities. We focus on true entrepreneurship and long-term stability and align our corporate strategy with foresight.
Want to take off with us and revolutionize the world of mobility? Apply now!
Full-time
Fleet Planner
SIXT
Houston, TX
Fleet Planner
Sixt is looking for a Fleet Planner handle the day-to-day planning and running of the fleet to ensure efficient and safe operations.
They will monitor various shift activities and perform other fleet-related duties. The ideal candidate possesses the following attributes :
Strong verbal and written communication skills
Strong organizational skills and the ability to multi-task
Ability to manage stressful or unusual situations to maintain good customer service
What you will do :
Monitor and track all shift activities (vehicles cleaned, vehicles moved, next day vehicle needs, etc.)
Plan and dispatch the fleet for hourly, daily, and weekly forecast demand
Coordinate vehicle transfers between branches in the area
Ensure the effective process of all types of car rental transactions
Communicate with both internal and external contacts
Handle the branch’s Inventory Management
About you :
High school diploma or GED
Minimum 1-year experience performing administrative tasks in an office environment
Must be at least 21 and have a valid driver's license with a clean driving record
Likely to require at least 5-10% travel, some of which may be by airplane
Basic computer navigation skills and knowledge of Microsoft Office applications
Ability to work 40 hours per week including day and / or evening hours
Must be able to travel for training and other business needs
Must be willing to wear company uniforms
Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
Ability to communicate in other languages is a plus
Additional Information
All your information will be kept confidential according to EEO guidelines.
About the department :
As a mobility service provider, our Branches & Operations division is the point of contact with our customers : whether by phone, app or directly in our SIXT branches.
This means : premium service directly to the customer, advice and sales in exchange and responsibility for the rental process of our premium fleet.
As part of a team, it is easier to explain our products, find the best solution for the customer and manage the day-to-day business.
About us :
We are a leading global mobility service provider with sales of €3.07 billion and around 7,500 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (cab, driver and chauffeur services), SIXT+ (car subscription) and gives our customers access to our fleet of 270,894 vehicles, the services of 1,500 cooperation partners and around 1.
5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,098 rental stations.
At SIXT, a first-class customer experience and outstanding customer service are our top priorities. We focus on true entrepreneurship and long-term stability and align our corporate strategy with foresight.
Want to take off with us and revolutionize the world of mobility? Apply now!
Full-time
Administrative Assistant
SIXT
Orlando, FL
Administrative Assistant
SIXT is not just a JOB it's a Career!
The Orlando Airport team is looking for an Administrative Assistant to provide them with administrative and organizational support.
The ideal candidate possesses the following attributes :
Superior organizational skills
Ability to multi-task and prioritize
Ability to adapt quickly in a fast-paced environment
Strong attention to detail
Excellent verbal and written communication skills
Self-starter who embraces technology
What you will do :
Organize department activities, review / vet incoming requests, and coordinating with other departments
Perform administrative duties including copying, scanning, and mailing
Track dates, deadlines, and maintain the calendar
Organize and maintain documents in paper and electronic filing systems
Coordinate other administrative tasks as assigned and assist in department
Accurately collect data and maintain in appropriate data bases
Review and process invoices in a timely manner
About you :
Bachelor's degree preferred
Minimum 1 year of administrative experience
Be able to work independently with minimal supervision
Proficient in basic computer skills : Outlook, Excel, PowerPoint
Must exhibit a high level of discretion and ability to maintain confidentiality of work matter
Must be at least 18 years old
Must be able to work 40 hours per week
Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
Additional Information
Paid vacation, medical, dental, vision and 401(k), Short Term Disability, Long Term Disability, Basic Life and Supplemental Life benefits and future growth opportunities within the company.
At Sixt, we pride ourselves on having an inclusive and unique environment. We are an Equal Opportunity-Affirmative Action Employer Minority / Women / Men / Disability / Veteran / Gender Identity / Sexual Orientation.
The information listed above is intended to describe the general nature and level of this position. Essential functions and responsibilities may change as business needs require.
Your response to this advertisement may result in your consideration for employment with Sixt Rent a Car, LLC and its subsidiaries.
Offers of employment will be made by Sixt rent a Car, LLC or any of its subsidiaries or brands.
Come join our team! Apply now.
About us :
We are a leading global mobility service provider with sales of €3.07 billion and around 7,500 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (cab, driver and chauffeur services), SIXT+ (car subscription) and gives our customers access to our fleet of 270,894 vehicles, the services of 1,500 cooperation partners and around 1.
5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,098 rental stations.
At SIXT, a first-class customer experience and outstanding customer service are our top priorities. We focus on true entrepreneurship and long-term stability and align our corporate strategy with foresight.
Want to take off with us and revolutionize the world of mobility? Apply now!
Full-time
Planner
SIXT
Pittsburgh, PA
Fleet Planner
Come Join the SIXT Team Pittsburgh, PA. Fleet Planner hourly$18.36 / hr. Bonus eligible.
Sixt is looking for a Fleet Planner handle the day-to-day planning and running of the fleet to ensure efficient and safe operations.
They will monitor various shift activities and perform other fleet-related duties. The ideal candidate possesses the following attributes :
Strong verbal and written communication skills
Strong organizational skills and the ability to multi-task
Ability to manage stressful or unusual situations to maintain good customer service
What you will do :
Monitor and track all shift activities (vehicles cleaned, vehicles moved, next day vehicle needs, etc.)
Plan and dispatch the fleet for hourly, daily, and weekly forecast demand
Coordinate vehicle transfers between branches in the area
Ensure the effective process of all types of car rental transactions
Communicate with both internal and external contacts
Handle the branch’s Inventory Management
About you :
High school diploma or GED
Minimum 1-year experience performing administrative tasks in an office environment
Must be at least 21 and have a valid driver's license with a clean driving record
Likely to require at least 5-10% travel, some of which may be by airplane
Basic computer navigation skills and knowledge of Microsoft Office applications
Ability to work 40 hours per week including day and / or evening hours
Must be able to travel for training and other business needs
Must be willing to wear company uniforms
Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
Ability to communicate in other languages is a plus
Additional Information
Paid vacation, medical, dental, vision and 401(k), Short Term Disability, Long Term Disability, Basic Life and Supplemental Life benefits and future growth opportunities within the company.
At Sixt, we pride ourselves on having an inclusive and unique environment. We are an Equal Opportunity-Affirmative Action Employer Minority / Women / Men / Disability / Veteran / Gender Identity / Sexual Orientation.
The information listed above is intended to describe the general nature and level of this position. Essential functions and responsibilities may change as business needs require.
Your response to this advertisement may result in your consideration for employment with Sixt Rent a Car, LLC and its subsidiaries.
Offers of employment will be made by Sixt rent a Car, LLC or any of its subsidiaries or brands.
Come join our team! Apply now.
About the department :
As a mobility service provider, our Branches & Operations division is the point of contact with our customers : whether by phone, app or directly in our SIXT branches.
This means : premium service directly to the customer, advice and sales in exchange and responsibility for the rental process of our premium fleet.
As part of a team, it is easier to explain our products, find the best solution for the customer and manage the day-to-day business.
About us :
We are a leading global mobility service provider with sales of €3.07 billion and around 7,500 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (cab, driver and chauffeur services), SIXT+ (car subscription) and gives our customers access to our fleet of 270,894 vehicles, the services of 1,500 cooperation partners and around 1.
5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,098 rental stations.
At SIXT, a first-class customer experience and outstanding customer service are our top priorities. We focus on true entrepreneurship and long-term stability and align our corporate strategy with foresight.
Full-time
Customer service agent
SIXT
Baltimore, MD
Customer Service Agent
Come join the SIXT Team -Hourly Pay $19.20 / hr. Plus a Monthly Bonus and Sign Bonus $1500.
Sixt is looking for a Customer Service Agent to deliver exceptional customer service to customers from around the world.
You will provide customers with accurate information and take detailed and timely records of damages, gas volume, etc. The ideal candidate possesses the following attributes :
Exceptional interpersonal and relationship building skills
Strong verbal and written communication skills
Strong organizational skills and the ability to multi-task
What you will do :
Welcome all customers as they arrive on the lot
Ask about their experience with Sixt, recording feedback to improve future rental experience
Make sure customers have all personal belongings from the vehicle
Discreetly check vehicle for damage on incoming vehicles and direct customer to counter for completion of damage / loss report
Use proper statement to determine if vehicle is being returned with full tank of gas
Advise and review rental charges, providing an accurate receipt to the customer
Provide information regarding transportation to the airport terminal if applicable
Complete a service alert for any mechanical and or body damage communicated by the customers
Identify and tag vehicles that have been flagged for grounding or preventative maintenance and verify their movement to the proper lot location
Keep lot organized for ease of access and traffic flow
Work in outdoor weather conditions including direct sunlight, rain, heat or cold
Perform other job duties as assigned to meet the business needs
About you :
High school diploma or GED
Minimum 1-year customer service experience
Must be at least 21 and have a valid driver's license with a clean driving record
Basic computer navigation skills and knowledge of Microsoft Office applications
Ability to work 40 hours per week including day and / or evening hours
Likely to require at least 5-10% travel, some of which may be by airplane
Must be willing to wear company uniforms
Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
Ability to communicate in other languages is a plus
Additional Information
Paid vacation, medical, dental, vision and 401(k), Short Term Disability, Long Term Disability, Basic Life and Supplemental Life benefits and future growth opportunities within the company.
At Sixt, we pride ourselves on having an inclusive and unique environment. We are an Equal Opportunity-Affirmative Action Employer Minority / Women / Men / Disability / Veteran / Gender Identity / Sexual Orientation.
The information listed above is intended to describe the general nature and level of this position. Essential functions and responsibilities may change as business needs require.
Your response to this advertisement may result in your consideration for employment with Sixt Rent a Car, LLC and its subsidiaries.
Offers of employment will be made by Sixt rent a Car, LLC or any of its subsidiaries or brands.
Come join our team! Apply now.
About the department :
As a mobility service provider, our Branches & Operations division is the point of contact with our customers : whether by phone, app or directly in our SIXT branches.
This means : premium service directly to the customer, advice and sales in exchange and responsibility for the rental process of our premium fleet.
As part of a team, it is easier to explain our products, find the best solution for the customer and manage the day-to-day business.
About us :
We are a leading global mobility service provider with sales of €3.07 billion and around 7,500 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (cab, driver and chauffeur services), SIXT+ (car subscription) and gives our customers access to our fleet of 270,894 vehicles, the services of 1,500 cooperation partners and around 1.
5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,098 rental stations.
At SIXT, a first-class customer experience and outstanding customer service are our top priorities. We focus on true entrepreneurship and long-term stability and align our corporate strategy with foresight.
Want to take off with us and revolutionize the world of mobility? Apply now!
Full-time