Surgical Receptionist
Regional Hand Center
Fresno, CA
Regional Hand Center is looking for a Full Time Receptionist!
Regional Hand Center is expanding and currently seeking a dynamic individual to join our team full time! This position will be responsible for greeting and registering patients and assisting with necessary admitting paperwork during the evening shift.
This position will also provide backup assistance to the call center when needed.
Receptionist Full Time :
Schedule : Full Time; M-F 10 : 00am-7 : 00pm (no weekends)
Shift : weekdays only, must be available to work evenings
Reports To : Surgery Manager
DUTIES / RESPONSIBILITIES
Communication
Communicates effectively and professionally with patients, visitors, physicians, and coworkers
Interacts with others in a positive, respectful, and considerate manner
Receptionist duties
Greets patients and visitors to the surgery center
Keeps family informed of updates from clinical staff as requested
Answers surgery center phones and responds to voicemails
Processes faxes and scans records into the medical record system daily
Prepares charts by pulling previous records, gathering required forms, and creating surgery packets
Assists in entering scheduling data such as demographic information, payment type, emergency contact, and employer information
Update surgery board as statuses change
Communicate any changes or missing items with the surgery schedulers and surgery coordinator
REQUIRED QUALIFICATIONS
High school diploma or GED certificate
1 year minimum medical receptionist experience
Training or courses in business office activities
Bilingual English / Spanish preferred
Good typing skills
Good communication skills
Good computer skills
Preferred
Medical reception and scheduling
Experience with Workers Compensation
Insurance verification experience
MA certification
RHC is a California at-will, equal opportunity employer.
Full-time