Prometric Jobs (3)

Customer service representative

Prometric Baltimore, MD
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OVERVIEW In this position, you will provide call center customer service support. We are looking for customer-oriented, self-driven, energetic people who are hungry for an excellent entry-level opportunity to get their foot in the door to learn and grow with a fast-growing, global organization! PERKS : Comprehensive Healthcare Benefits Paid Time Off 12 Paid Holidays Generous Employee Referral Program Opportunities for Career Growth Free Employee Assistance Program No Evening Shifts No Selling and No Cold Calling Vacation RESPONSIBILITIES : Assist candidates (via phone calls, emails, and scanned applications) with the certification / testing process from registration to test delivery. Answer calls within management standards, consistently deliver quality call handling and meet established metric goals. QUALIFICATION REQUIREMENTS : EDUCATION : High school diploma or equivalent EXPERIENCE : 1 year of customer service experience (call center, retail, restaurant, etc.) SKILLS : Ability to multitask in a fast-paced environment Basic to Intermediate computer software skills (Word, Excel, Outlook) Excellent verbal and written communication skills Ability to empathize Exhibit professionalism during all interactions with internal and external stakeholders Must complete full three weeks of training with no absences WORK SCHEDULE Two Shifts Mon - Fri (8 AM 5 PM OR 9 AM 6 PM) PHYSICAL JOB REQUIREMENTS : Ability to sit for extended periods of time
Full-time
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Customer service representative

Prometric Baltimore, MD
APPLY
OVERVIEW In this position, you will provide call center customer service support. We are looking for customer-oriented, self-driven, energetic people who are hungry for an excellent entry-level opportunity to get their foot in the door to learn and grow with a fast-growing, global organization! PERKS : Comprehensive Healthcare Benefits Paid Time Off 12 Paid Holidays Generous Employee Referral Program Opportunities for Career Growth Free Employee Assistance Program No Evening Shifts No Selling and No Cold Calling Vacation RESPONSIBILITIES : Assist candidates (via phone calls, emails, and scanned applications) with the certification / testing process from registration to test delivery. QUALIFICATION REQUIREMENTS : EDUCATION : High school diploma or equivalent EXPERIENCE : 1 year of customer service experience (call center, retail, restaurant, etc.) SKILLS : Ability to multitask in a fast-paced environment Basic to Intermediate computer software skills (Word, Excel, Outlook) Excellent verbal and written communication skills Ability to empathize Exhibit professionalism during all interactions with internal and external stakeholders Must complete full three weeks of training with no absences WORK SCHEDULE Ability to work Occasional Saturday & Sunday (8 AM - 5 PM) Two Shifts Mon - Fri (8 AM 5 PM OR 9 AM 6 PM) PHYSICAL JOB REQUIREMENTS : Ability to sit for extended periods of time
Full-time
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Customer service representative

Prometric Baltimore, MD
APPLY
OVERVIEW In this position you will provide call center customer service support. We are looking for customer-oriented, self-driven, energetic people who are hungry for an excellent entry-level opportunity to get their foot in the door to learn and grow with a fast-growing, global organization! PERKS : Comprehensive Healthcare Benefits Paid Time Off 12 Paid Holidays Generous Employee Referral Program Opportunities for Career Growth Free Employee Assistance Program No Evening Shifts No Selling and No Cold Calling Vacation RESPONSIBILITIES : Assist candidates (via phone calls, emails, and scanned applications) with certification / testing process from registration to test delivery. Answer calls within management standards, consistently deliver quality call handling and meet established metric goals. QUALIFICATION REQUIREMENTS : EDUCATION : High school diploma or equivalent EXPERIENCE : 1 year of customer service experience (call center, retail, restaurant, etc.) SKILLS : Ability to multitask in a fast-paced environment Basic to Intermediate computer software skills (Word, Excel, Outlook) Excellent verbal and written communication skills Ability to empathize Exhibit professionalism during all interactions with internal and external stakeholders Must complete full three weeks of training with no absences WORK SCHEDULE Ability to work Occasional Saturday & Sunday (8AM - 5PM) Two Shifts Mon - Fri (8AM 5PM OR 9AM 6PM) HOURLY RATE : $15.00 PHYSICAL JOB REQUIREMENTS :
Full-time
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