Logistics Operations Manager (FT)
Professional Career Match Solutions
Nashville, TN
Logistics Operations Manager
Location Nashville, TN
Salary $70k to $75k plus bonus and benefits
Normal working hours and days : Variable; 1-hour meal break.
Logistics Operations Manager :
POSITION PURPOSE AND OBJECTIVES :
The position of Operations Manager is to directly manage an operational area whose processes support a broad base of financial institutions.
The incumbent will plan, implement, and maintain human resource excellence, technological enhancements, internal controls / audit compliance, and expense budgeting.
The position manages centralized diverse functions requiring management flexibility within the Currency / Coin processing environment.
ESSENTIAL JOB Responsibilities :
Manages various functions / activities to meet specific goals of the Site.
Participates in site budget and goal planning.
Ensures the highest quality and most cost-effective service by monitoring quality reports, productivity measurements, and expense analyses.
Advocates and aggressively support high-Quality standards.
Responsible for the interviewing, processing, and training of employees.
Responsible for rewarding, coaching, counseling, and disciplining employees.
Conducts regular staff meetings to obtain feedback on important issues as well as feedback on departmental concerns.
Devices cross-training matrix that provides adequate backup for all positions.
Conducts weekly audits on various function activities to ensure high-quality standards are achieved.
Incumbent studies departmental reports to confirm daily work is being processed accurately and within contractual obligations.
Ensures approved payroll, incentives, worker's compensation, and accident reports are completed accurately and in a timely manner.
Masters Money Manager System and is proficient in the knowledge of coin room tasks and procedures.
Reports serious operational problems to senior management.
Communicates all operational problems to the Client Services group that might compromise customer service.
Analyzes system problems and acts as a liaison with ATSIIS Support to resolve issues in a timely manner.
May be required to attend training courses designed to improve job performance.
KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED :
The position requires an individual to have Operation Management with a financial institution.
Strong knowledge of coin processing or bank operations processing procedures desired.
Incumbents must be able to meet the company's hiring criteria.
A bachelor's degree in Business Management or a related discipline is preferred.
This position requires good written and oral communication skills in order for the incumbent to accurately interpret and transcribe company and client commands.
This position requires the incumbent to read and interpret written instructions.
This position requires excellent interpersonal skills and the ability to adjust and interact with all levels of personnel.
Incumbents must be multi-tasked-oriented, organized, and have the ability to set priorities and meet deadlines.
SUPERVISORY RESPONSIBILITY :
Coin Tellers, Coin Room Supervisors, Custodians, and Premise Guards.
WORKING CONDITIONS :
This position requires the incumbent to work indoors in a fast-paced money room / production work area, which includes varying temperatures (heat and cold) and dust.
The noise level in the work environment may range from moderate to loud.
The work environment characteristics described here are representative of those an employee encounter while performing the essential functions of this job
Full-time