Customer Service
Popeyes
Chicago, IL
A Customer Service employee at Popeyes provides prompt and friendly service to Guests in a way that will exceed their expectations and ensure satisfaction.
This role is critical to our brand, as it is the first face that our Guests see. Excellent communication skills are paramount to helping us continue to delight our Guests and provide them with an outstanding experience.
Essential Duties and Responsibilities
Greets Guests with a smile while receiving orders and processing payments
Prepare and package food and drink products
Upsell and cross-sell when appropriate
Process returns and refunds, and resolve customer complaints
Unload and stock inventory items as needed
Act with integrity and honesty, and promotes the culture of Popeyes
Qualifications and skills
Must be at least sixteen (18) years of age
Comfortable working in a fast-paced environment
Ability to interact in a positive and professional manner with Guests and co-workers
Willingness to learn all areas of restaurant operations & work multiple stations
Handle product preparation
Kneel and follow proper lifting procedures
Consistently stand during serving customers or at the register
Popeyes is an equal opportunity employer that makes employment decisions based on skills and experience and we encourage all qualified applicants to apply.
Popeyes® is not like most fast-food chains. With freshly prepared food and a recipe that’s remained unchanged for nearly 50 years, Popeyes® restaurants are deeply proud of their food and their heritage and they want to share that pride with you!
Find out how you can continue the Louisiana tradition of cooking for guests and serving each other with love, by joining a Popeyes® restaurant team near you.
Full-time
Restaurant District Manager
Popeyes
New Orleans, LA
We are seeking a District Manager to lead our team! You will be responsible for providing guests with a memorable fast-food dining experience.
The District Manager is passionate about providing guests with the best experience possible. Must be committed to leading and contributing to the collaborative spirit of the team.
COMPETITIVE WAGES and BONUS - $90 to $100 package
DM Responsibilities :
Ongoing training / development of the Management Team
Validate interviewing, hiring, and onboarding practices
Bench Development / Succession Planning
Execution of administrative plans and systems
Period-based business planning
Accountability for all controllable costs within budget including, but not limited to : Food Costs, Labor Costs, Supplies Cost, Repairs, and Maintenance Cost
Benefits :
Paid time off
401k Plan
Employee discount
Health insurance
Life insurance
Vision insurance
Dental Insurance
Applicants can text PopeyesHN to 31063 to get an application link.
Free meal per shift you work
Career Advancement Opportunities for High-Performers
Flexible Schedules
401K Plan
Health, Dental and Vision Insurance
Paid Time off
Full-time
Restaurant Manager
Popeyes
Philadelphia, PA
The Restaurant General Manager is the executive leader of the restaurant focused on profitability, guests, people, and operations.
The RGM has overall responsibility for managing the daily operations of a single restaurant. The RGM invest its time in developing leaders, creating memorable experiences, managing administration, maintaining the facility, and being a brand champion.
The RGM consistently keep our brand promises, inspire their teams, and delivers results.
Essential Duties and Responsibilities
Leading the Business
Has primary accountability for the restaurant P&L and actively manages towards desired financial outcomes
Reviews key P&L lines to increase profitability for the restaurant
Drives sales through proactive Guest service, people development & operations management
Analyzes sales and labor during and after each shift; makes adjustments to labor as needed
Create Memorable Experiences
Motivates and directs team members to exceed Guest expectations with accurate, friendly, and fast service in a clean facility
Manages the Guest experience through operations and timely response to Guest issues
Problem solves Guest feedback systems to determine root causes and develops action plans to address issues
Identifies and interacts with the community to engage prospective Guest and execute local marketing initiatives
Creating Leaders
Leads the restaurant’s recruitment and selection process to build and retain an effective restaurant team
Inspires the restaurant team by effectively managing individual and team recognition programs
Provides coaching and feedback to Assistant Managers and team to increase the restaurant team’s capabilities and raise restaurant performance
Demonstrates commitment to goals and inspires others to deliver superior performance
Leading Store Operations
Enforces compliance with health, safety, cleanliness, security, and fire standard and regulations
Ensures that the restaurant upholds operational and brand standards
Ensures the team deliver Popeyes brand programs, Limited time offers, and core product with operational excellence
Identifies problems, conducts high-level troubleshooting, and seeks maintenance support for restaurant equipment
Qualification and Skills
Must be at least eighteen (18) years of age
High School Diploma or GED required
1-2 years of previous quick service restaurant experience, experience in POPEYES management preferred
Some understanding of P&L interpretation and management influence profitability
Ability to prioritize own and others’ work and time to meet deadlines and objectives
Demonstrated leadership skills
Demonstrated understanding of Guest service principles
Available to work evenings, weekends, and holidays
Ability to work long and / or irregular shifts as needed, for the proper functioning of the restaurant
Physical Demands
Must be able to lift up to 50 pounds of force frequently to move objects
Ability to carry products / boxes and miscellaneous weighing no more than 50 pounds
Consistently handles product preparation
Ability to kneel to utilize proper lifting procedures
Consistently lifts for product preparation, stocking, and inventory
Popeyes is an equal opportunity employer that makes employment decisions based on skills and experience and we encourage all qualified applicants to apply.
Founded in 1972, Popeyes® has more than 40 years of history and culinary tradition. Popeyes® owes its beginnings to entrepreneur and culinary innovator, Al Copeland.
With one small restaurant and a big idea, Copeland introduced the New Orleans style fried chicken that has now made the brand famous throughout the world.
Popeyes® culinary heritage is built upon the rich Cajun and creole flavor profiles that are unmistakably Louisiana. We continuously draw upon and celebrate this heritage to inspire new, authentic menu creations the world craves.
Popeyes distinguishes itself with a unique New Orleans style menu featuring spicy chicken, chicken tenders, fried shrimp and other regional items.
This unique and flavorful food has allowed Popeyes to become one of the world’s largest chicken quick service restaurants, with over 2,700 restaurants in the U.
S. and around the world.
Full-time
Assistant Restaurant Manager
Popeyes
Miami, FL
We are seeking an Assistant Restaurant Manager to join our team! You will be responsible for providing customers with a memorable dining experience.
The Assistant Restaurant Manager is passionate about providing Guests with the best experience possible. Must be committed to contributing to the collaborative spirit of the team, be energized by the opportunity to learn, grow, and explore your career potential.
Essential Duties and Responsibilities
Oversee guest services and resolve issues.
Food order and chicken order
Training and coaching team members
Running a daily shift
Forecasting, crew schedule
Adhere to all safety and sanitation regulations.
Supervise product production.
Food order and chicken order
Training and coaching team members
Unloads and stocks inventory items as needed
Prompt and regular attendance on assigned shifts
Acts with integrity and honesty, and promotes the culture of Sailormen Popeyes
Must be at least eighteen (18) years of age.
Comfortable working in a fast-paced environment
Ability to interact in a positive and professional manner with Guests and coworkers.
Willingness to learn all areas of restaurant operations & work multiple stations.
Available to work evenings, weekends, and holidays
Physical Demands
Must be able to lift up to 50 pounds of force occasionally, and or up to 15 pounds of force frequently,
Ability to carry products / boxes and miscellaneous weighing no more than 60 pounds
Consistently operates registers
Consistently handle product preparation
Consistently kneel and follow proper lifting procedures
Frequently stoop and pick up supplies and trash
Consistently push to open and close door to store and storage shed as well as cooler and freezers
Consistently stand during serving customers and training
Consistently talk to and listen to fellow team members and Guests
Consistently lifts for product preparation, stocking and inventory
Sailormen, Inc. was founded in 1984 and is a growing Popeyes franchisee that operates over 150 restaurants in the Florida and Georgia markets.
We believe that our people are the key ingredients to our success as our business continues to grow.
Full-time
Cashier
Popeyes
New York, NY
GET PAID BEFORE PAYDAY!
We are now working with the Rain Instant Pay app! With Rain, you can get some of your paycheck early when you're in a pinch.
Cashier Job Description :
Provide prompt and friendly service to customers in a way that will exceed customer expectations and ensure customer satisfaction.
Follow procedures to prepare, pack and serve food products for customers, maintaining the highest level of product quality and cleanliness.
The cashier we would like to employ must be able to interact with our customers in a friendly manner, and provide assistance should any customer require it.
Excellent communication skills are paramount to help us continue to delight our customers and provide them with an outstanding experience.
A qualified candidate must also be able to follow instructions and be a successful member of our team. Previous experience is an advantage.
Essential Duties and Responsibilities
Greets Guests with a smile while receiving orders and processing payments
Prepares and packages food and drink products
Upselling and cross-selling when appropriate
Processing returns and refunds, and resolving customer complaints
Unloads and stocks inventory items as needed
Any task assigned by the Manager on Duty
Prompt and regular attendance on assigned shifts
Acts with integrity and honesty, and promotes the culture of Popeyes
Qualifications and skills
Must be at least sixteen (16) years of age
Comfortable working in a fast paced environment
Ability to interact in a positive and professional manner with Guests and coworkers
Willingness to learn all areas of restaurant operations & work multiple stations
Consistently handle product preparation
Consistently kneel and follow proper lifting procedures
Consistently stand during serving customers or at register
Popeyes is an equal opportunity employer that makes employment decisions based on skills and experience and we encourage all qualified applicants to apply.
Job Type : Full-time
Benefits : Paid time off
Paid time off
401k Plan
Employee discount
Health insurance
Life insurance
Vision insurance
Dental insurance
Applicants can text PopeyesHN to 31063 to get an application link.
Free meal per shift you work
Career Advancement Opportunities for High-Performers
Flexible Schedules
401K Plan
Health, Dental and Vision Insurance
Paid Time off
Full-time
Restaurant Manager
Popeyes
Portland, OR
We are seeking a Restaurant Manager to join our team! You will be responsible for providing customers with a memorable fast food dining experience.
The Restaurant Manager is passionate about providing Guests with the best experience possible. Must be committed to contributing to the collaborative spirit of the team, be energized by the opportunity to learn, grow, and explore your career potential.
Essential Duties and Responsibilities
Oversee guest services and resolve issues.
Food order and chicken order
Training and coaching team members
Running a daily shift
Forecasting, crew schedule
Adhere to all safety and sanitation regulations.
Supervise product production.
Food order and chicken order
Training and coaching team members
Unloads and stocks inventory items as needed
Prompt and regular attendance on assigned shifts
Acts with integrity and honesty, and promotes the culture of HIgh Noon Popeyes
Must be at least eighteen (18) years of age.
Comfortable working in a fast-paced environment
Ability to interact in a positive and professional manner with Guests and coworkers.
Willingness to learn all areas of restaurant operations & work multiple stations.
Available to work evenings, weekends, and holidays
Physical Demands
Must be able to lift up to 50 pounds of force occasionally, and or up to 15 pounds of force frequently,
Ability to carry products / boxes and miscellaneous weighing no more than 60 pounds
Consistently operates registers
Consistently handle product preparation
Consistently kneel and follow proper lifting procedures
Frequently stoop and pick up supplies and trash
Consistently y push to open and close door to store and storage shed as well as cooler and freezers
Consistently stand during serving customers and training
Consistently talk to and listen to fellow team members and Guests
Consistently lifts for product preparation, stocking and inventory
Popeyes is an equal opportunity employer that makes employment decisions based on skills and experience and we encourage all qualified applicants to apply.
Benefits : Job Type : Full-time
Job Type : Full-time
Benefits :
Dental insurance
Employee discount
Health insurance
Life insurance
Paid time off
Vision insurance
Full-time