Dispatcher
Mid Valley Disposal
Fresno, CA
Do you have a passion for maximizing productivity?
Mid Valley Disposal is currently seeking applicants for our dynamic Operations Team. Are you a dispatcher looking for a position with a consistent schedule and where you can be home each evening with family?
Mid Valley Disposal is looking for a motivated employee who would like to join their team. In this role, you will help Mid Valley Disposal by leading a team towards the success of the daily communication with the drivers.
The dispatcher is responsible for communicating back and forth with drivers and assist with problem resolution while on route.
In addition, create capacity, maximize productivity, and ensure prompt, courteous and efficient service to all customers and drivers.
QUALIFIED CANDIDATES WOULD BE EXPECTED TO :
Dispatch drivers to calls as they are received, coordinate customer needs, driver locations and loads, and scheduling factors to balance cost and speed of response
Assign routes and service tickets to appropriate drivers throughout the day and for the next day, close service tickets each day
Receive incoming calls and e-mails from customer service and sales department; manages requests for pick-up or container delivery and ensuring same-day service
Initiates outbound calls to customers while drivers are on-site / location, resolving pick-up and other issues
Troubleshoots and resolves potential delivery and pick-up problems before they result in service issues
Ensures same-day service on missed pick-ups by coordinating driver movement in the field
Records and documents information from route logs for data entry into computer software
Ensure maximum productivity by achieving or exceeding Company-established goals by successfully routing vehicles
Assign loads to drivers based on designated routes and driver location
Prepare, update and dispense the daily route schedule
Gather and maintain route sheet documentation for pick-ups (scheduled, missed, extra pickups), route completions and driver locations
Ensure route completion via the driver check-in process
Courteously interact with customers, as required
Direct office traffic and addressing upcoming issues, and communicate to supervisor or management
Collect mail and distribute it appropriately
Report driver performance issues or concerns to appropriate management for resolution
Follow all required safety policies and procedures
Process tags for contaminated and overloaded bins
Occasionally travel to other MVD sites
EXPERIENCE & EDUCATION :
Minimum Knowledge and Skills Required
Ability to work in a fast paced and interactive environment while taking initiative to solve issues as they arise
Ability to manage multiple tasks simultaneously and maintain composure under pressure in a fast-paced environment
Demonstrate a high customer service commitment
Ability to utilize industry specific software applications
Must be able to communicate effectively and professionally via e-mail, telephone, and 2-way devices
Ability to communicate effectively both written / verbal
Knowledge of the waste management industry is preferred
Tenacious, critical thinking, and meticulous problem solver
Email
Encore
Microsoft Office
EXPERIENCE AND EDUCATION
MINIMUM REQUIRED :
High school diploma or general education degree (GED)
One (1) year previous Dispatcher experience preferred
Two (2) years of Customer Service experience is preferred
Fluency in Spanish is preferred but not required. This is a full-time position with a benefits package. Salary / Hourly rate will be determined based on experience and training of the candidate.
Schedule will be Monday through Friday occasionally Saturday.
Mid Valley Disposal proudly serves the California Central Valley. We are a fast-paced, high complexity organization with more 8 locations and growing.
We are looking for individuals who are enthusiastic, energetic, and passionate about providing our employees with an exceptional employee experience, while treating fellow coworkers with dignity and respect.
Hourly rate will be determined based on experience, $17-$24 Hourly.
Review of applications will continue until the position is filled.
POSITION LOCATION : Mid Valley Disposal has 8 locations throughout the Central Valley.
PERKS :
Competitive Pay
Great Development & Growth Opportunities
Excellent Benefits (Medical, Dental, Vision, 401k)
Paid Vacation, Holidays and Sick Time
Employee Discounts
Corporate Wellness Programs
Community Service, Community Education & Volunteering Opportunities
ABOUT MID VALLEY DISPOSAL
Founded in 1997, Mid Valley Disposal (MVD) is the leading locally owned and operated company that services recycling, organics, and solid waste in the Central Valley.
The Kalpakoff family has four generations of experience in successfully operating a solid waste management company in California.
Today, MVD is being operated by Joseph and Jonathan Kalpakoff (fourth generation). With over 350 employees, MVD provides exclusive collection services to a total of 31 local jurisdictions and is permitted to provide collection services in Fresno, Merced, Madera, Kings, and Tulare Counties.
FOR MORE INFORMATION ABOUT EMPLOYMENT AT MID VALLEY DISPOSAL OR TO VIEW ALL OF OUR OPENINGS, PLEASE VISIT :
https : / / www.midvalleydisposal.com / careers /
PI217133106
Full-time
Welder
Mid Valley Disposal
Fresno, CA
Do you have a passion for working on vehicles?
Mid Valley Disposal is currently seeking applicants for our dynamic Maintenance department. Are you excited by the opportunity of contributing to a company that is making a difference on their daily driven vehicles and want to help ensure that Mid Valley Disposal operates safely while driving our growth and innovation as a leading environmental and recycling organization?
In this role you will help Mid Valley Disposal by supporting our Maintenance Team and will be responsible for performing repairs to all company owned equipment such as trucks, trailers, yellow iron and automobiles to company and DOT standards.
Mechanics are expected to diagnose and communicate parts and repair needs of all equipment in the fleet to the shop supervisor.
Mechanics will perform all aspects of truck and equipment repair to include but not limited to, Electrical, Hydraulic, Brakes, Suspension, steering as well as performing Preventive Maintenance.
QUALIFIED CANDIDATES WOULD BE EXPECTED TO :
Reliable, consistent attendance is a requirement and essential function of all positions
Use effective interpersonal skills to maintain positive working relationships with team members and other departments
Perform scheduled service, Preventative maintenance, and unscheduled maintenance on all company owned equipment to include road calls.
Document parts, time, and description of repairs for every unit to be turned in at the end of every shift
Inspect and diagnose mechanical issues that are reported on DVIR’s and communicate repairs on DVIR back to the driver
Use appropriate resources to effectively and efficiently diagnose and repair units
Must be able to perform road calls to maintain maximum uptime
Have knowledge of welding and be able to perform welding repairs as needed
Will attend vendor and company sponsored training
Proactively communicate issues to supervisors as they arise
Must be able to contribute to the goals of the Shop, Leadership Team, and Company
Abides by all company policies, and safety rules, and assists with maintaining a clean, safe workplace
Will perform any other duties as assigned
EXPERIENCE & EDUCATION :
Class C license is required, Class A or B preferred
ASE Certified is a plus but not required
Must be able to diagnose with a Diagnostic laptop or equivalent
Applicant should be self-motivated, safety oriented and be able to work in a deadline driven environment
Experience servicing Class 6-8 and heavy-duty equipment required
Hydraulic and electrical system experience is a plus
Experience in the waste industry is preferred but not required
This is a full-time position with a benefits package. Hourly rate will be determined based on experience and training of the candidate.
Schedule will be Monday through Friday 1pm start time. Must be willing to work Saturdays.
Mid Valley Disposal proudly serves the California Central Valley. We are a fast-paced, high complexity organization with more 8 locations and growing.
We are looking for individuals who are enthusiastic, energetic, and passionate about providing our employees with an exceptional employee experience, while treating fellow coworkers with dignity and respect.
Review of applications will continue until the position is filled.
POSITION LOCATION : Mid Valley Disposal has 8 locations throughout the Central Valley. This position is in Fresno.
Hourly rate will be determined based on experience, $20-$30 Hourly.
PERKS :
Competitive Pay
Great Development & Growth Opportunities
Excellent Benefits (Medical, Dental, Vision, 401k)
Paid Vacation, Holidays and Sick Time
Employee Discounts
Corporate Wellness Programs
Community Service, Community Education & Volunteering Opportunities
ABOUT MID VALLEY DISPOSAL
Founded in 1997, Mid Valley Disposal (MVD) is the leading locally owned and operated company that services recycling, organics, and solid waste in the Central Valley.
The Kalpakoff family has four generations of experience in successfully operating a solid waste management company in California.
Today, MVD is being operated by Joseph and Jonathan Kalpakoff (fourth generation). With over 350 employees, MVD provides exclusive collection services to a total of 31 local jurisdictions and is permitted to provide collection services in Fresno, Merced, Madera, Kings, and Tulare Counties.
FOR MORE INFORMATION ABOUT EMPLOYMENT AT MID VALLEY DISPOSAL OR TO VIEW ALL OF OUR OPENINGS, PLEASE VISIT :
https : / / www.midvalleydisposal.com / careers /
PI218114068
Full-time