Call Center Representative
LaSalle Network
Tampa, FL
Job Description
LaSalle Network is actively seeking Call Center Representatives for one of our clients in the Tampa, Florida area! In this position, you will help customers with any inquiries and answer any unsolved questions they may have, while providing top notch customer service.
Call Center Representative Responsibilities :
Answer incoming calls and respond to customer emails
Provide product, service, order-status and account information to customers
Process orders, resolve billing issues, exchange or return merchandise and adjust customer accounts accordingly
Research, identify and resolve customer complaints while maintaining detailed documentation and record keeping
Identify and escalate unresolved customer issues to management for further investigation
Follow up calls to customers to confirm appropriate changes were made
Call Center Representative Requirements :
1 year of experience working with customers in a phone-based role
Working knowledge of Microsoft Office, general computer skills and basic typing skills
Proven customer specialist experience : active listening, customer-focused, professional telephone manner, interact positively and effectively with customers, multi-task in a fast-paced environment
Be a positive coworker : work well in a team environment, collaborate, bring a positive attitude, be reliable and dependable, willingness to support others and contribute to an overall positive culture
Ability to use critical thinking skills and make decisions
If you are interested in this Call Center Representative role, apply today!
Thank you,
Tamara Ledogar
Project Manager
LaSalle Network
Keywords and Related Terms : call center representative , call center , customer service #LI-NAOSCS
Full-time
Data Analyst
LaSalle Network
Chicago, IL
Job Description
Want to grow your career within Professional Services? LaSalle Network is partnered with a Chicago law firm looking to hire a Data Analyst.
The Data Analyst will be key part of the tech and data team, which ensures the seamless operation of the firm’s software and data platforms and assists attorneys and other key stakeholders with development of data flows, reporting, and bulk data import / export.
The Data Analyst will work directly with senior management and partners of the firm.
Data Analyst Responsibilities :
Manipulate data tables in Excel; upload spreadsheets to cloud platforms to trigger bulk actions or database updates
Run Python scripts to process bulk data operations and to prepare weekly or monthly reporting
Assist with development of data flows between cloud platforms using public APIs
Reconcile internal client lists against lists from vendors and partner law firms
Review aggregate client data to identify and correct data problems such as potential duplicate records, missing or incomplete data or bad data
Light data modeling such as cost per acquisition for different intake channels or vendors
Data Analyst Requirements :
Bachelor's degree preferred
2+ years of experience within SQL
Python programming experience
Power BI or Tableau experience a plus
Advanced Excel knowledge
Strong analytical and communication skills
If you are interested in this Data Analyst opportunity and meet the above requirements,
Full-time
Entry-Level Data Entry
LaSalle Network
Chicago, IL
Job Description
LaSalle Network is seeking organized self-starters for an Entry-Level Data Entry opening for a growing healthcare organization in Evanston, IL! This prestigious company is looking for detail-oriented individuals to bring onto their growing team.
As an Entry-Level Data Entry employee, you will have the opportunity to work in multiple departments and assist with the on-boarding process of new clients.
It is a great opportunity to expand your skill set and learn about the ins and outs of a healthcare organization.
Entry-Level Data Entry Responsibilities :
Sift through a high volume of documents and paperwork and input necessary details into their database
Utilize basic excel to identify any discrepancies
Communicate with internal departments to development improvements on processes and procedures
Entry-Level Data Entry Requirements :
Ability to commute to the office located in Evanston
Some college coursework preferred
Some administrative or data entry experience preferred
Strong proficiency in the Microsoft Office Suite and excellent typing skills
Professional presentation and superior verbal and written communication skills
This Entry-Level Data Entry position is an excellent opportunity for anyone seeking the convenience of a traditional work schedule with an established organization.
We have had success with this organization in the past and they are excited to add you to their team! If you are interested in being considered for this Entry-Level Data Entry role with this healthcare organization,
Full-time
Digital Marketing Analyst
LaSalle Network
Chicago, IL
Job Description
LaSalle Network is partnering with a leading company in the CPG industry in search of a Digital Marketing Analyst . This individual will be collecting, interpreting and communicating information about target audiences, web analytics and marketing campaigns.
The goal of the Digital Marketing Analyst is to help enable more sophisticated data-driven marketing across all initiatives.
Digital Marketing Analyst Responsibilities :
Mold data from multiple sources to make recommendations regarding the data that has been collected
Analyze patterns in data to identify marketing opportunities including but not limited to email, website and advertising performance
Transform data into visual charts and graphs to make compelling presentations to share with stakeholders
Act as a partner in defining key performance indicators and tracking progress against target metrics
Create data driven insights around the impact of performance marketing campaigns
Build and maintain our marketing dashboards
Provide ad hoc analysis, competitive information and presentations when necessary
Digital Marketing Analyst Requirements :
Bachelor's degree required; marketing or business major preferred
2+ years of experience as a Marketing Analyst or similar role
A natural curiosity and passion for using data to identify and solve business and customer problems
Good presentation and interpersonal skills
Experience using SQL to extract, clean and transform data
Proficiency with data visualization tools such as Tableau, Power BI or Data Studio for insight synthesis and presentation
Segment (CDP) and amplitude experience is a plus
High level of skill with Microsoft Excel, PowerPoint and Team
Thank you,
Lizzy Bann
Associate Principal, Marketing Recruiting
LaSalle Network
Keywords and Related Terms : product development , CPG , product marketing , portfolio management , new product launch , trade support , training #LI-CTMKDH
Full-time
Entry-Level Sales Representative
LaSalle Network
Chicago, IL
Job Description
Are you a recent graduate looking to get your break into sales? Or a career changer interested in exploring a new industry?
LaSalle Network, a leading professional recruiting firm here in Chicago has partnered with various companies looking to hire Entry-Level Sales Representatives !
Our clients range from tech startups to small mom and pops to enterprise level companies specializing in some of the hottest industries : software, logistics, medical, cybersecurity and more! Combined, these clients have won numerous awards including Crain’s Best Places to Work, Inc.
5000 Fastest Growing Companies and Chicago Tribune’s Top Workplaces.
As an Entry-Level Sales Representative , you will be given the tools and trained on the skills necessary to help make an impact.
You will be an integral part of the sales team by driving new business opportunities and impacting the organization’s revenue.
These roles are all direct hire opportunities and offer competitive base salaries, uncapped commissions and amazing perks / benefits.
Our clients are looking for people that are passionate, motivated and want to grow their sales career into that next step.
Entry-Level Sales Representative Opportunities :
Business Development Representative
Sales Development Representative
New Accounts Representative
Carrier Sales Representative
Junior Account Executive
Entry-Level Sales Representative Requirements :
Bachelor's degree preferred but not required
0-1 year of sales experience
Desire to learn and grow your sales career
Highly motivated, gritty and loves the hustle of sales
Live in Chicago, IL or the surrounding Chicagoland area
If you are looking to make an impact at a successful company and start / grow your career in sales,
Permanent
Logistics Coordinator
LaSalle Network
Chicago, IL
Job Description
Our client, a global technology company located in Chicago, IL is looking for a Transportation Specialist to help continue their pattern of growth.
The Transportation Specialist will be responsible for handling the coordination of global shipments coming into the US as well as ensuring up to date tracking and US customs compliance.
Transportation Specialist Responsibilities :
Create delivery orders for carriers and coordinate deliveries from port to the final destination
Review and validate details regarding imports into North America to ensure US customs compliance
Create / maintain tracking sheets to ensure up to date tracking history
Any other ad hoc projects as assigned
Transportation Specialist Requirements :
2+ years of logistics experience, specifically freight forwarding experience
Prior experience with international shipments a huge plus
Advanced proficiency with Microsoft Excel, including pivot tables and VLOOKUP’s, specifically in a supply chain management environment
Experience with SAP is a plus!
If you are interested in this Transportation Specialist opportunity and qualify per above requirements,
Full-time
Manufacturing Planner
LaSalle Network
Chicago, IL
Job Description
Our client, a global CPG company located in the Chicago loop, is looking for a Manufacturing Planner to help continue their pattern of growth.
The Manufacturing Planner will be responsible for improving inventory planning processes and conducting functional analysis for product across the globe.
Manufacturing Planner Responsibilities :
Analyze inventory performance KPIs to identify areas of improvement
Create and update inventory reports
Drive process improvements with cross functional teams as well as develop and test new reporting
Utilize data visualization tools to provide business intelligence for leadership and broader supply chain teams
Manufacturing Planner Requirements :
Bachelor's degree in supply chain, finance, business or other related majors
2+ years of experience in analysis and reporting
Experience in a manufacturing environment a plus
Experience utilizing an ERP system
Strong continuous improvement mindset with an ability to work cross functionally
If you are interested in this Manufacturing Planner opportunity and qualify per above requirements,
Full-time
Receptionist
LaSalle Network
Chicago, IL
Job Description
One of the leading third-party logistics firm with a fun, laid back culture in the downtown Chicago area is looking for a Receptionist to provide administrative support to the Office Manager.
As a company that offers several opportunities for growth and advancement, they are looking for a tech-savvy and motivated individual who want to work alongside managers with several years of industry-related experience.
Receptionist Responsibilities :
Manage the front desk of the Chicago office Monday-Friday
Answer incoming calls and transfer calls to internal departments and employees
Provide general company information and answer inquiries independently
Greet guests, corporate visitors, internal employees and vendors
Manage conference room schedule
Maintain front office appearance
Pull reports and prepare presentations for conference meetings
Assist with general ad hoc administrative tasks throughout the office
Receptionist Requirements :
1+ year of office support / receptionist experience
Excellent writing and verbal communication
Strong organizational skills and attention to detail
Proficient in Microsoft Excel and PowerPoint
High energy and positive, professional demeanor
This Receptionist role is an excellent opportunity for anyone interested in working in a fast-paced environment where you will have exposure to high level individuals.
If you are interested in this Receptionist role and meet the requirements,
Full-time
Director of Finance
LaSalle Network
Grand Rapids, MI
Job Description
LaSalle Network is partnering with a respected North American medical device manufacturer and distributor that has been in business for over 40 years.
They are in need of a Director of Finance to join their team on a hybrid basis.
Director of Finance Responsibilities :
Prepare, analyze and summarize key financial information, trends, ratios and other metrics on a monthly and quarterly basis
Provide regular income statement analysis to company leadership and assesses any unusual adjustments or transactions
Work with the leaders of the business to analyze variances in their department cost centers and lead the annual departmental budget process
Collaborate with sales and marketing leaders to understand business revenue performance and shape forecast and budget outlooks
Participate in the monthly, quarterly and annual financial close process
Prepare the monthly financial statement package, reviewed by company leadership and disbursed to key constituents including the bank and investors
Support the annual audit process
Manage the company’s cash through analysis of Accounts Receivable, Accounts Payable and the overall cash cycle
Analyze certain relevant balance sheet account reconciliations
Participate in integration and accounting for newly acquired businesses
Identify and implement process improvements to enhance efficiency and controls
Manage, train and develop financial analyst
Maintain professional and technical knowledge
Contribute to overall business performance through supporting ad hoc financial analysis across functions
Director of Finance Requirements :
7+ years of experience accounting and financial management
Bachelor’s degree (accounting or finance preferred)
Self-starter and independent collaborator
Strong organizational skills
String systems experience
Solution oriented
Self-starter and independent collaborator
Strong organizational skills
String systems experience
Solution oriented
Thank you,
Becky Clifton
Senior Project Manager
LaSalle Network
LI-NADH
Full-time
Call Center Manager
LaSalle Network
Dallas, TX
Job Description
LaSalle Network is currently working with a client who is hiring a Call Center Manager .This position is onsitein their Dallas office.
Our client is looking for an individual that has strong leadership skills, a positive attitude and eagerness.
This role will manage hiring needs for the office, coach and counsel employees and lead a team by example. The ideal candidate for this Call Center Manager opportunity will have management experience as well as strong customer service, communication and computer skills.
Call Center Manager Responsibilities :
Able to quickly learn a new process and use networking skills to pick up the details of what is needed
Maintain office services by organizing office operations and procedures; prepare payroll and claim investigations as well as design filing systems, review and approve supply requisitions, and assign and monitor clerical functions
Complete operational requirements by scheduling and assigning employees; follow up on work results
Keep supervisor informed by reviewing and analyzing special reports; summarize information; identify trends
Manage hiring for office staff needs
Maintain office staff job results by coaching, counseling, and disciplining employees; plan, monitor and appraise job results
Contribute to team effort by accomplishing related results as needed
Lead by example
Call Center Manager Responsibilities :
Strong computer skills, able to multitask using numerous programs and screens
Solid people skills, maintain a team environment and able to motivate a team to perform
Experience in staffing, managing processes, supervision and reporting
Must have management experience
Strong customer service skills working in conflict resolution
Thank you,
Kelly Wagner
Director, National Search
LaSalle Network
Keywords and Related Terms : customer service , Call Center , Manager #LI-DNP
Full-time
Call Center Representative
LaSalle Network
Houston, TX
Job Description
Are you looking for an opportunity to grow professionally and make a direct impact on a growing company?
LaSalle Network is currently working with a growing client who is seeking Call Center Representatives in Dallas, TX! Their training program allows you to have direct access to upper management and really sets you up for success! This Client Support Representative role offers competitive pay and a long-term career path at a growing organization!
Our client is looking for sharp, motivated, and flexible individuals who are looking to gain experience and get a foot in the door with a highly accredited company.
Call Center Representative Responsibilities :
Provide superior customer service within a fast-paced environment
Answer phone calls, reply to emails, and resolve customer issues
Manage the needs of customers independently
Update account information in a comprehensive database
Maintain quotas, goals, and metrics
Notate and determine issues with customers and their inquiries accurately
Call Center Representative Requirements :
Prior phone-based experience in telemarketing, call center, collection, or customer service environment is preferred
Ability to work well independently and contribute to the overall success of the team
Excellent oral and written communication skills
Superior interpersonal skills and strong attention to detail
Ability to multi-task effectively and flexible to adapt to change
If you are interested in the Call Center Representative position and qualify based on the previously mentioned requirements,
Full-time
Case Manager
LaSalle Network
Houston, TX
Job Description
LaSalle Network has partnered with a national law firm looking to hire a Case Manager to join their team. Our client is looking to bring on an individual that has strong leadership skills, a positive attitude, and is eager to grow their career as a Case Manager.
This position offers the opportunity to work remotely in the Houston, TX area!
Case Manager Responsibilities :
Correspond regularly with clients to request and review documentation related to the case
Communicate via phone call, email and text with clients to gather required information in order to further qualify them for cases
Confirm that all clients are being reached out to on a consistent basis
Accurately file documents in the appropriate databases with all required information and notes
Perform a variety of file maintenance tasks for electronic files in compliance with the firm’s policies. This includes creating and retrieving files when necessary
Assist clients with the discovery phase of a case and provide pre-determined answers to their questions, refraining from providing legal advice
If you would be interested in joining our client’s team as a Case Manager ,
Full-time