Customer Service Delivery Driver
Kroger Logistics
Atlanta, GA
Company Name : Kroger Logistics
Position Type : Employee
FLSA Status : Non-Exempt
Position Summary
Serve as brand ambassador, providing excellent customer service while delivering customer orders to the home. Drive a company delivery vehicle showing safe, efficient driving behavior and following Kroger's driving standards.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.
Essential Job Functions
Provide excellent customer service while delivering orders to the customer
Act as a brand ambassador when discussing Kroger's Seamless Experience and delivery process with customers
Ensure a high degree of professionalism and personal presentation when interacting with customers
Drive a company vehicle safely and in accordance to Kroger's driving standards
Ensure customer orders are delivered on time and in good condition, resolving any issues that may occur
Maintain customer communication while in route to inform them of any issues or changes to their delivery in adherence with Kroger delivery standards
Control and maintain an accurate record of customer deliveries
Assist fellow drivers that may encounter difficulties while out delivering
Ensure that goods are kept within the correct temperature guidelines; monitor and record temperatures to follow food health and safety regulations
Handle product safely and in accordance with food safety guidelines; record any serious breakages or contamination issues and report to supervisor
Complete pre-inspections check of company vehicle before use and report any defects to supervisor
Operate company provided technology devices for mapping and customer interaction
Must be able to perform the essential job functions of this position with or without reasonable accommodation
Minimum Position Qualifications
Valid driver's license
Excellent communication and customer service skills
Must have a good driving record
Ability to operate a delivery van and handheld tablet device
Must be able to lift up to 50 lbs. with or without reasonable accommodation
Must be at least 21 years old
Must annually pass a DOT regulated medical exam
Desired Previous Experience / Education
High School Diploma or GED
May require chauffer's license in some states
Any customer service experience
Any delivery driver experience
Education Level :
Full-time
Maintenance Manager
Kroger Logistics
Atlanta, GA
Company Name : Kroger Logistics
Position Type : Employee
FLSA Status : Exempt
Position Summary :
Responsible for maintaining buildings, equipment, and grounds to company standards in order to control operating cost. Responsible for training mechanics and other maintenance personnel.
Be a role model and demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety of others.
Essential Job Functions :
Communicate with fellow supervisors and managers on daily operational activities
Manage and promote safety and sanitation in all areas
Work closely with the Planner / Scheduler to ensure all weekly preventive maintenance is completed
Ensure all corrective work orders are completed timely at 100% accuracy
Work hand in hand with all other areas to maximize productivity and performance
Conduct meetings with all maintenance associates
Oversee the maintenance testing records
Track cost associated with warehouse maintenance using technology and systems
Help develop and train associates in their maintenance / mechanic job duties
Assist operations to determine root causes for damage / maintenance and recommend changes
Supervise and coach direct reports in the performance of their duties; complete performance reviews and provides feedback to direct reports
Must be able to perform the essential functions of this position with or without reasonable accommodation
Minimum Position Qualifications :
2 + years’ of leadership experience
5 + years’ maintenance experience
Highly motivated, and capable to address issues with a strong sense of urgency
Strong analytical skills, with the ability to report and recommend solutions to challenges
Excellent written and verbal communication skills
Proficient in Microsoft office programs
Introductory skill set of maintenance (Level 4)
2+ years experience working in a facility maintenance department experience (Level 5)
Desired Previous Job Experience :
2 + years’ supervisory experience
High School or greater educational
Education Level :
Full-time
DC Truck Driver
Kroger Logistics
Houston, TX
Department : LOG Transportation
Position Type : Employee
Position Reports To : DC Supervisor
Position Supervises : N / A
Pay Level :
FLSA Status : Non- exempt
Position Summary :
Safely transport goods to stores and customers of the distribution trucking company. Perform all tasks in a safe manner consistent with corporate policies and state and federal laws.
Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.
Essential Job Functions :
Drive truck to deliver goods to stores and other customers.
Adhere to all federal, state, corporate and departmental safety standards.
Inspect truck for defects before, during and after trips; submits report indicating truck condition.
Check refrigeration trailer for malfunctions.
Weigh load.
Unload merchandise at store.
Pick up goods at vendor locations (backhauls) and verifies products and quantities as loaded.
Maintain flexibility to work any shift, including weekends on a regular basis
Must be able to perform the essential functions of this position with or without reasonable accommodation.
Add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. Compute rate, ratio and percent and to draw and interpret graphs
Minimum Position Qualifications :
Minimum 21 years of age
Ability to travel independently
Ability to carry out instructions furnished in written, verbal or diagram form
Ability to deal with problems involving several concrete variables in standardized situations
Commitment to providing customer service that makes both internal and external customers feel welcome, important and appreciated
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to effectively present information in one-on-one and small group situations to customers, clients and other employees of the organization.
Valid Commercial Class A CDL driver’s license.
Must meet all Federal Department of Transportation physical requirements of a Class A CDL driver.
Familiarity with trucking terms and processes.
Ability to back 53’ trailers safely in to store docks or vendor locations.
Ability to operate the following special equipment, machinery and / or special tools : over-the road tractors, refrigeration units, and dollies, electric or manual pallet jacks
1 year’s active driving experience with one year’s doubles experience or equivalent combination of education and experience.
Desired Previous Job Experience :
One year’s Tractor / Trailer driving experience
Education Level :
Full-time
Logistics Operations Supervisor
Kroger Logistics
Nashville, TN
Company Name : Kroger Logistics
Position Type : Employee
FLSA Status : Exempt
Position Summary :
Primarily responsible to coach and mentor their assigned staff within the Kroger Transportation Center (KTC). Contribute to a team environment by planning and supervising the operations of the KTC.
Identify and communicate clear expectations for their direct reports. Help remove obstacles in the way of achieving results and establish a sense of urgency for self and team to act decisively and solve problems.
Provide supervisory support and technical assistance to the KTC and other divisions. Demonstrate the company’s core values of respect, honesty, integrity, inclusion and safety of others.
Essential Job Functions :
Supervise, coach, mentor, direct reports in the performance of their duties; complete performance reviews and provide feedback
Develop staffing schedules for KTC
Assist in developing process and performance improvement initiatives
Effectively communicate with various customers of the KTC, including Supply Chain Managers (SCM), procurement, transportation providers, distribution centers, suppliers, etc.
Responsible for updating and maintaining various Transportation Management Systems (TMS)
Responsible for regularly reporting performance of the KTC
Supervise and coach direct reports in the performance of their duties; complete performance reviews and provides feedback to direct reports
Must be able to perform the essential functions of this position with or without reasonable accommodation
Minimum Position Qualifications :
2 + years’ experience with progressive responsibilities in a logistics environment
Ability to lead and coach others
Proficient in Microsoft office programs
Ability to resolve complex issues in a changing environment
General knowledge of financial or statistical concepts as related to budgeting and reporting
Ability to travel independently (up to 25%)
Ability to work weekends, nights, and holidays on a regular basis
Desired Previous Job Experience
Bachelor’s degree or equivalent combination of education and experience
Proven ability to lead, train and motivate a team and ability to develop others
Excellent communication, organizational and time management skills
Advanced knowledge of carrier, store, and warehouse operations
Advanced knowledge of buyer / procurement practices and supplier relationships
Proficiency with TMS and Routing Systems, Procurement and Web applications
2 + years of experience in KTC Operations or similar operation
Experience in project management or supervisory role
Education Level :
Full-time