Dispatcher
GWO Trucking Inc.
Chicago, IL
Dispatcher
Target start : On or before May 15th
About GWO Trucking
GWO Trucking and Construction is an expanding family-owned dump truck and construction operation started in 2013. Although trucking is our core competency, we’ve expanded our activities into various other spaces in the construction and government contracting industry.
We pride ourselves on utilizing forward facing technology solutions, partnerships and well designed systems to accomplish our goals.
About the Role
We are currently seeking a dispatcher with knowledge of, or interests in learning the trucking and construction industry.
Our dispatcher role is a fast paced, problem-solving role whose primary job is to connect semi dump trucks with customer’s needs.
The ideal candidate will be an early riser with a focus on sales and service. Previous experience with semi-trucks and dispatching owner operators strongly preferred.
The position will report directly to the company’s owners and will be critical in completing daily dispatching operations.
Letter from the Vice President
We take great pride in being a family-owned business and are dedicated to preserving the values and culture that have made us successful.
As we continue to grow, we are seeking talented individuals who share our commitment to building a close-knit, collaborative team.
If you are looking for a work environment that values community and encourages you to make a meaningful impact, we would love to hear from you.
Our ideal candidate will have the following skills :
Self Starter
2 years of experience with diesel vehicles and / or dispatching.
An ability to understand and implement processes and procedures
Works well with a team
Approach solutions quickly and creatively when needed
Learn new tasks quickly a must
Attention to detail
Strong negotiation skills
Job Duties
Dispatch drivers, brokers and negotiate material costs based on customer requests.
Keep company and subcontracted trucks moving and profitable.
Manage billing process.
Assist management with strategies to attract new subcontractors.
Assist with responses to RFPs and Bids
Call suppliers to find and negotiate pricing
Coordinate with suppliers and trucks to deliver and haul material.
Build and maintain positive relationships with brokers, customs, suppliers, and mechanics
Problem solving any driver maintenance complaints.
Typical work schedule
50 Hours 5am-3pm M-F, Saturday as needed
Address problems and requests by transmitting information or providing solutions.
Receive and dispatch orders for products or deliveries.
Prioritize calls according to urgency and importance.
Benefits :
Dental insurance
Health insurance
Paid time off
Virtual Assistant to assist with repetitive tasks
Skills and Knowledge
Strong sales, negotiation and persuasion skills
Word processing Skills
Basic math skills necessary
Understands email etiquette
Effective communicator. Ability to understand tasks, and direct / delegate where needed
Problem solving skills necessary
Familiarity with video meeting technology, I.E. Zoom, Microsoft Teams, ETC
Qualifications
HS Diploma or equivalent
Bachelors preferred
Two years of diesel vehicle, dispatching, or heavy civil experience
Materials / Equipment needed to perform
Functioning car for commuting to and from office
Full-time