Hotel Front Desk Receptionist
Endeavor Hospitality Group
New York, NY
We’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel.
You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us.
The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction. If this sounds like you, apply today! Compensation :
$25 hourly
Responsibilities :
Work with the housekeeping staff to ensure rooms are ready for new guests
Field customer complaints when necessary
Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information
Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests’ needs, including questions about available rooms, amenities, room rates, special requests, and rewards programs
General bookkeeping : ensure all hotel guest account information is accurate and up-to-date
Qualifications :
Has experience answering telephone calls and troubleshooting stressful situations
Working knowledge of Microsoft Office and reservation management systems
At least one year of hospitality industry experience as a hotel front desk agent or similar position preferred
Must have graduated high school, received a GED or equivalent
Displays impeccable interpersonal, time management, organizational skills, and customer service skills
About Company
At Endeavor Hospitality Group, we take hospitality personally. We value memorable experiences over mere transactions and deliver on that promise through our commitment to a deeper level of engagement with guests, staff, partners, and stakeholders.
Endeavor’s innovative model of destination-centric hospitality ensures every property creates, fosters, and inspires a location’s true cultural signature.
That means we’ve got our ears to the ground, taking cues from locals to establish unique experiences and long-lasting connections with neighborhood partners.
And for our stakeholders, our intuitive, results-driven approach spurs revenue growth. We’re making hospitality welcoming for everyone involved, and we’re having a great time in the process.
Full-time
Conference coordinator
Endeavor Hospitality Group
New York, NY
Stop!!! Please only apply if you have Hotel experience.
This is a Sales Department position onsite at the Courtyard New York Midtown West, position is Not remote. The Sales & Conference Coordinator is an Administrative position;
This is Not a sales position.
Reports directly to the Director of Sales and serves as a support to the Sales Department.
Key responsibilities include interfacing with clients and meeting planners, detailing groups and events, coordinating with other hotel departments, business research, and running / organizing reports.
Must be Detail-Oriented with strong Excel, PowerPoint, Delphi, and communication skills, highly organized with the ability to balance several deadlines.
Minimum high school diploma and 2 years of college Required.
Compensation : $25 - $31 hourly
$25 - $31 hourly
Responsibilities :
Details, Details, Details!
Each responsibility of the Sales & Conference Coordinator involves a high level of attention to detail and Strong organizational skills.
Generate sales reports
Assist in producing marketing / promotional materials or events
Manage expense reports, sales department purchasing, and expense budget
Maintain sales files and enter data in Delphi, cross reference with PMS / rooming lists
Handle phone calls, pre-screen incoming leads, conduct site inspections
Arrange guest amenities
Organize sales meetings
Create weekly sales resumes in preparation for group arrivals and collaborate with operations
Communicate with Catering Manager to maintain the meeting space calendar and availability
Work with the Director of Sales, sales team, operations, and revenue management to support revenue goals
Perform other duties as assigned to meet business needs
Qualifications :
Marriott Brand experience is highly preferred
Minimum High school diploma 2 or more years of college Required
Previous experience as an administrative assistant desired
You are qualified if...
You have two or more years of hotel administrative or executive administrative experience
You are a problem-solver
You possess strong organizational skills, exceptional verbal and writing abilities
You show proven experience in Delphi, PMS, Microsoft Office, Excel, and PowerPoint or equivalent
About Company
At Endeavor Hospitality Group, we take hospitality personally. We value memorable experiences over mere transactions and deliver on that promise through our commitment to a deeper level of engagement with guests, staff, partners, and stakeholders.
Endeavor’s innovative model of destination-centric hospitality ensures every property creates, fosters, and inspires a location’s true cultural signature.
That means we’ve got our ears to the ground, taking cues from locals to establish unique experiences and long-lasting connections with neighborhood partners.
And for our stakeholders, our intuitive, results-driven approach spurs revenue growth. We’re making hospitality welcoming for everyone involved, and we’re having a great time in the process.
Full-time