Hotel Night Auditor
Embassy Suites by Hilton Indianapolis North
Indianapolis, IN
Are you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a night auditor to join our growing group of hospitality professionals.
We provide the training, tools, and the team to help bring your career to the next level. If this sounds like an opportunity you’ll love, please start your application today! Compensation :
$17 - $17.50 hourly
Responsibilities :
Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages
Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required
Ensure all guests feel they are having an exceptional experience at the property
Complete additional bookkeeping, administrative, and accounting procedures as requested
Produce and distribute daily weekly, and monthly reports to hotel management, department heads, and general manager
Qualifications :
Proficiency with computers is required; experience with reservation and accounting software is desired
High school diploma or equivalent required; some college preferred
Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required
Overnight shift; requires flexible hours
Excellent customer service and communication skills are required
About Company
At Embassy Suites by Hilton Indianapolis North, we know it is the people that create the experience. So, we care about our people.
As such, we believe in providing care to both our guests and associates. Enjoy an engaging work environment, and empowerment to be your best.
Benefits : Full-time, includes health, dental, and vision at some of the lowest rates in the country. As a company, Encore Enterprises pays half of your insurance benefits by providing a 50% contribution to full-time employees.
The hotel has many benefits as well - Hilton Hotel discounts (some hotel discounts as low as $39 a night!), Travel discounts, 50% off all food at any Hilton Hotel, monthly bonuses for great Service Scores, and more! We are a partially renovated hotel looking for great personalities to be the face of the relic Embassy Suites Indianapolis North.
Full-time