Automotive Dispatcher
Doral Automotive Group
Miami, FL
Automotive Service Dispatcher - (MUST HAVE EXPERIENCE)
Plans, organizes, leads and controls the flow of service work through the service department in a professional, timely manner while ensuring quality repairs at a fair cost to the customer.
Automotive Service Dispatcher - Essential Duties
Implements and maintains an effective dispatch system.
Prioritizes and controls all comebacks to ensure proper and prompt attention.
Ensures proper repair order documentation, i.e., complaint, cause and correction noted on every repair order with punch time for each operation.
Reviews job status frequently, logging status and reporting any change in time or cost estimates to the appropriate service advisor and / or customer.
Maintains timely and professional contact with service customers.
Maintains an organized and up-to-date repair log.
Prepares estimates when required.
Reviews hard copies of repair orders turned in by technicians to ensure that assigned work has been performed and the repair order has been completed properly.
Opens and closes repair orders.
Communicates job status with the next shift supervisor.
Schedules maintenance for service department vehicles and equipment.
Assists with safety, housekeeping and OSHA Right-to-Know policies and procedures throughout the service department.
Maintains a professional appearance.
Other tasks as assigned.
What We Offer
Great volume
Work with the latest technology
Health, Vision, Dental and AFLAC insurance
Company Paid Long Term Disability
Company Paid Life Insurance
Company Paid Employee Assistance Program
401K Match
Employee Vehicle Purchase Program
Vendor Discount Programs
Minimum Qualifications :
Minimum 2 years previous experience working in Automotive Service Department
High school diploma or equivalent
Ability to read and comprehend instructions and information
Excellent communications and interpersonal skills
Good judgment and ability to work well with others
Reliable transportation
Valid driver’s license with acceptable driving record
Pass background screening requirement
Full-time