Inside Sales
Cregger Company
Charlotte, NC
Once a small plumbing supply house, Cregger Company is now a leading $450 million dollar wholesaler and retailer of building products and home goods related to heating, cooling, plumbing, and lighting.
Founded in 1978, Cregger Company has grown into one of the industry's most well-known and respected wholesalers. Today Cregger Company employs over 350 people across 43 locations throughout South Carolina, North Carolina, and Georgia.
Still under the leadership of its founding family the Cregger Family the company continues to grow and prosper through its focus on customer service, extraordinary personnel, discipline of operations, and amongst all things, PRIDE.
Job Description : The Inside Sales position is designed to increase sales and customer satisfaction by efficiently and courteously assisting return customers, walk-ins, warehousing responsibilities, and telephone customers in the selection and acquisition of needed products.
Job Duties :
Service customers at the counter by taking orders and entering them into the system accurately; give priority to regular accounts.
Use electronic and published catalogs to provide product, pricing and availability information to customers.
Follow company pricing and credit guidelines
Quickly solve customer problems
Retrieve orders from warehouse quickly and accurately
Increase sales and average order size by means of cross-selling, up-selling, add-on sales and offering promotional sales items as well as new products
Promote and sell overages, damaged and discontinued items
Handle customer complaints and returns, while showing a positive attitude
Keep merchandising and counter areas clean and attractive
Keep counter area inventory stocked; remove or add inventory items to stimulate impulse sales; remove discontinued items from the sales floor
Assist in scheduled physical inventory counts
Drive sales activity through outbound sales calls as directed by management
Participate in company-sponsored sales promotions
Work with other departments to resolve customer service issues in a timely manner
Accurately use order entry, computerized systems and other technologies as required
Perform other job duties as required by management
Follow company policies and procedures
Attend product training meetings
Pulling, filling, packing and setting up orders for delivery and pickup.
Maintain the ability to determine the status of an order at any given time.
Follow any special instructions pertaining to any given order at any given time.
Receive shipments, log into inventory, maintain inventory through audits.
Report any quality or inventory discrepancy issues to the appropriate person.
Communicate positively with supervisors, sales staff, fellow workers and customer to coordinate deliveries / pick-up.
Operate a forklift safely and efficiently, maintain required certification, perform vehicle safety checks and report discrepancies to supervisor.
Assist in keeping facility clean, neat, safe and operating efficiently.
Attend product knowledge meetings as required by management.
Present a neat and professional image.
Assist in keeping facility secure.
Maintain proficiency in computerized systems and other technologies as required.
Follow company policies and procedures.
Job Requirements :
Valid Driver's License
Plumbing product knowledge is a must
Experience will be considered in starting pay.
Benefits :
Full health, dental, and vision insurance.
401 k
Paid Holidays
Vacation Pay
Employee Referral Program
Company Discount
Plus more...
Job Type : Full-time
Pay : $40,000.00 - $45,000.00 per year
Benefits : 401(k)
401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Life insurance
Paid time off
Vision insurance
Schedule :
8 hour shift
Day shift
Monday to Friday
Supplemental Pay : Bonus pay
Bonus pay
Experience :
Customer service : 2 years (Preferred)
Electrical : 2 years (Preferred)
Inside sales : 2 years (Preferred)
Work Location : One location
PM22
PI223969521
Full-time
Warehouse/Delivery Driver
Cregger Company
Charlotte, NC
The warehouse delivery driver will increase operation efficiency, company profitability and customer satisfaction by accurately and safely receiving, storing, and delivering materials, as well as picking and packing for pickups and delivery.
Job Duties :
Prepare truck for operation by assisting in and overseeing the loading of trucks, securing of items and verifying the accuracy of shipping papers.
Inspect truck tires, lights, brakes, fluids, etc. to ensure safe and cost effective performance with preventive maintenance in mind.
Deliver orders via the most effective route to ensure complete orders are delivered according to established time frames and customer' needs.
Maintain communication with company during deliveries to ensure any updated instructions are received.
Document delivery, accuracy and receipt of orders by customers according to company directives and report any discrepancies to company.
Maintain and monitor truck maintenance and driving record requirements and maintain required documents for safety, security and quality processes.
Safely operate forklifts and other warehouse equipment as required.
Maintain a safe driving record free of violations
Pulling, filling, packing and setting up orders for delivery or pickup
Follow any special instructions pertaining to an individual order
Receive shipments
Report any quality or inventory discrepancy issues to the appropriate person
Communicate positively with supervisors, sales staff, fellow workers and customer to coordinate deliveries / pick-up
Assist in keeping facility clean, neat, safe and operating efficiently
Follow all established policy and safety guidelines in a drug-free workplace
Present a neat and professional image
Follow company policies and procedures
Other duties as assigned
Benefits :
Full health, dental, and vision insurance.
401 k
Paid Holidays
Vacation Pay
Employee Referral Program
Employee Discount
Plus more...
Job Type : Full-time
PAY : $18.00
PM22
PI223996512
Full-time