CLINIC MANAGER
Comprehensive Community Health Centers Inc.
Los Angeles, CA
Description : JOB SUMMARY
JOB SUMMARY
Manages the daily operations of the medical practice including personnel, financial, clerical, housekeeping, and maintenance and purchasing functions.
Plans programs, allocates, and assigns duties to employees. Reviews medical records for compliance and billing requirements.
Monitors activities and operations to ensure that the practice successfully meets its objectives.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Personnel :
Leads Employees to accomplish all job objectives in line with clinic mission and vision
Conducts one on one meetings with clinic leads to coach, mentor and to help them to establish and implement goals, objectives
Responsible for maintaining high moral and good relations throughout the office.
Schedules and conducts periodic office staff meetings to inform the staff of changes in the practice's policy, to update and educate staff, and to resolve and prevent problems;
prepares and retains minutes of all meetings.
Consults with Human Resources or Administration prior to a formal counseling or dismissal of employee(s).
Processes all paperwork in a timely manner and forwards to appropriate departments (i.e., Administration, Payroll etc.), for time off, counseling actions, and performance evaluations.
Works with Quality Improvement Department to conducts periodic Quality Improvement activities and shares data with staff
Conduct performance reviews. Recommends staff merit increases, promotions and disciplinary actions.
Completes and updates personnel files-ensures required forms are completed.
Submits office staff time cards for payroll processing bimonthly-verifies accuracy and completeness of employee time.
Approve and maintains all vacation and other days off schedules for providers and staff.
Ensures all positions are filled with trained personnel during vacation / sick calls and fill in when needed.
Daily Operations :
Conducts monthly audits to ensure compliance with policies and procedures
Manages and reviews providers' schedule and review bins
Works closely with the provider and Medical Director to ensure clinical and administrative goals are met
Assists Medical Director to keep track of providers time off and to ensures coverage for patient care
Ensures office is opened and closed daily, according to protocol.
Oversees and distributes work activities and schedules.
Assists in the development of clinic budget
Maintains compliance with budget and productivity goals
Attends monthly Operations and Leadership Meetings
Directs operations to prepare and retain records, files, reports and correspondence according to various government and practice standards, prepares and carries out managed care audit requirements.
Ensures consistent collection of payment at time of service.
Oversees all handling of daily collections and prepares for transfer to accounting department.
Manages and reconciles the petty cash
Ensures sufficient supplies available for delivery of quality patient care orders supplies as needed and obtains competitive bids at least annually.
Initially sorts the daily mail and distributes appropriately.
Monitors the duties assigned to practice personnel to ensure that employees are performing their assignments maintaining a high level of patient care and job efficiency.
Performs other duties as directed by administrator and / or medical director to achieve desired results
Creates dashboards for presentation and calls out issues and provides recommendations
To advise provider(s) / staff in areas of practice and business management, to maximize patient care and service, and to direct efficient and profitable operations of the practice.
Takes accountability for revenue generated (Profit & Loss) for the office and the group as an entity as a whole.
Performs other duties.
Requirements :
EDUCATION, TRAINING AND EXPERIENCE
High School Diploma or GED required.
Graduation from junior college or an accredited University is a plus.
Minimum of three to five years of work experience, with increased responsibility, in a medical environment.
Minimum of one year of experience supervising staff.
PAY RATE : $64,480-80k annually
BENEFITS :
Medical, Dental and Vision 100% paid by Employer
Life Insurance and Accidental Dismemberment 100% paid by Employer
Paid Holidays
Paid Time Off
401K
401K Matching
Flexible Spending Account
Fringe
Supplemental Insurance
PI223771308
Full-time
MEDICAL ASSISTANT
Comprehensive Community Health Centers Inc.
Los Angeles, CA
Description :
MEDICAL ASSISTANT JOB SUMMARY
Perform administrative and certain clinical duties under the direction of provider. Prepare and maintain treatment rooms, drape and position patients, hand equipment, supplies, and instruments to provider.
Takes vital signs, visions PAMS, assists with treatments, maintains equipment, visual fields and inventory supplies, including EMR, patient scheduling, charge slips and routine patient instruction and knowledge of CPR.
MEDICAL ASSISTANT ESSENTIAL DUTIES AND RESPONSIBILITIES
Clinical Duties :
Administer medical questionnaires directly to Clinic Staff, Patients as well as any visitors entering job sites
Administer and interpret the temperature of an individual utilizing forehead, tympanic and / or oral thermometers according to manufacturer's instructions and CDC guidance for personal protection
Reporting cases of positive and negative responses according to established protocols
Communicate findings directly to the Leads as required
Document findings and results of the Medical Screening
Make changes in the appointment type as needed basis depending on findings and results while having polite, but clear communication with the patients about the changes
Don and Doff PPE as required within the protocol for performing medical screening as needed basis
Patient Relations
Assures timeliness of services rendered to patients
Clearly informs patient the name of provider who will render services
Arranges for and assists patients in understanding instructions for all ancillary services
Listens to complaints from patients regarding services rendered
Demonstrates adequate triage technique in handling telephone calls from patients and inquiries regarding services rendered
Appropriate management of filing records, recording telephone calls and prescription refill information in electronic medical records
Checks floor stock and sample medications, discards expired medications appropriately, re-orders as needed
Demonstrates accurate knowledge in management of emergency situations
Assists patient to room
Looks after patient's comfort while on premises
Maintains availability to examining Provider as needed.
Accurately performs visual testing and on-site testing.
Accurately file all patients' lab results, x-ray, EKG, SCANS and all miscellaneous documents after doctor signs off
Assists providers in all medical examinations
Collection of all specimens, including cultures, for laboratory processing
Assists in minor surgery, positioning and draping patient, passing instruments
Inventory, Ordering, Facility Maintenance
Screens telephone calls for referral and takes messages for provider
Under the direction of the provider an MA may administer injections of scheduled drugs, including narcotic medications, only if the dosage is verified by the provider prior and the injection is intradermal, subcutaneous, or intramuscular.
Compiles and condenses technical and statistical data for reports and records.
Updates and maintains required logs
Translates for provider and office staff as requested
Assists in preparation of office for a site review and audit
Performs tasks under the direction of provider and management
Calls in prescriptions or prescription refills under the direction of the provider
Performs related work as required
Maintains patient care areas as follows :
Cleans (daily) all community areas
Cleans immediately following infectious exposure
Inventories supplies daily and orders as appropriate
Maintains patient confidentiality at all times
Provide reproductive health counseling ( title X services )
Participate in huddles with provider MA team
Conducting chart prep (to ensure that patients file are complete for patient care on day of appointment, including Standing Order Sets based on Clinical Guidelines)
Motivational interviewing
Administrative Duties :
Schedules appointments
Registers patient data in computer
Sends appropriate information to various departments and medical offices
Organizational Activities :
Knows rules and procedures for request for Information.
Knows rules and procedures for release of information.
Acquires appropriate signatures.
Ascertains that Provider or manager is aware of request for information.
Submits appropriate information per above procedure.
Reports equipment or supply needs to Administrator.
Reports malfunctioning equipment.
Maintains general office equipment, i.e., Xerox, typewriters, Computer, Printers, CPR carts, emergency supply and auxiliary services
Marketing Activities :
Maintains computerized files of patients, including updated names, addresses, telephone numbers, etc.
Conducts mailings to patients.
Performs calls to patients for recall purposes.
Attends health fairs / events.
Plans for event and prepares necessary items required to conduct successful event.
Communicates effectively with event attendees, explains services, and schedules appointments.
Works with Management in creating / reviewing necessary collateral materials.
Other duties as assigned.
Requirements :
MEDICAL ASSISTANT EDUCATION, TRAINING AND EXPERIENCE
High school diploma or its equivalent
Medical Assistant Certificate
2 years experience preferred
CPR Certified
Certification through AAMA preferred
MUST BE BILINGUAL ARMENIAN / RUSSIAN
MEDICAL ASSISTANT PAY RATE : $19-22 / hr
MEDICAL ASSISTANT BENEFITS :
Medical, Dental and Vision 100% paid by Employer
Life Insurance and Accidental Dismemberment 100% paid by Employer
Paid Holidays
Paid Time Off
401K
401K Matching
Flexible Spending Account
Fringe
Supplemental Insurance
PI223715932
Full-time