CASINO PORTER - EVS
Circus Circus
Las Vegas, NV
Overview
It is the primary responsibility of the EVS Casino Porter to maintain the cleanliness of the property, both indoors and outdoors including working in high traffic areas, caring for the floors, carpets, walls, ceilings, facades, and cleaning in areas that include but are not limited to, walkways, casino, restrooms, restaurants, retail stores, office areas, and entrances to property.
This position is detail oriented with excellent communication skills. All duties are to be performed in accordance with departmental and property policies, practices, and procedures. Other duties as assigned.
Specific Job Functions :
Responsible for practicing, supporting, and always promoting the Company and Departmental Service Standards.
Cleans and Details any and all areas from the floor to as high as you can reach.
Cleaning will require prolonged standing, bending, stooping, reaching.
Will be required to lift up to 50 lbs. and be able to push or pull up to 150 lbs.
Assists in maintaining adequate supplies in supply closets by replenishing supplies as necessary.
Cleans and Polishes marble, brass, tile, vinyl flooring using varying techniques, chemicals and equipment.
Cleans and Dusts Slot Machines.
Properly uses and disposes of chemicals when conducting area cleaning.
Maintains equipment and supplies in an orderly manner in accordance with instructions.
Cleans and details restrooms including sweeping and mopping floors, cleaning urinals and toilets, wiping down walls and mirrors carpets with proper chemicals, and vacuuming.
Vacuums carpets, carpet mats, dusts shelves and cabinets, wipes down walls, baseboards, and cleans windows and mirrors as necessary.
Provides detail cleaning of the public areas, brass, carpet corners, slot chair bases, table game bases, gum removal and other detail work as assigned.
Maintains equipment and supplies in an orderly manner as instructed by Supervisor.
Removes trash from assigned areas.
Reports maintenance needs to the Supervisor.
Reports emergency repairs or situations to Supervisor and / or Security immediately.
Reports any suspicious activity.
Provides directions, answers questions and offers quality guest service to both our internal and external guests.
Other duties as assigned.
Responsibilities / Qualifications
At least six months experience in a related cleaning field required
Previous experience with a large hotel preferred
At least six months guest contact experience
Knowledge of general cleaning supplies
Communicate effectively in English both verbally and written forms
Full-time
ASSISTANT EXECUTIVE STEWARD
Circus Circus
Las Vegas, NV
Overview
It is the primary responsibility of the Assistant Executive Steward Stewards to coordinate with the Chef’s Department and Executive Steward to ensure each department has required equipment for daily operations.
All duties are to be performed in accordance with departmental and property policies, practices, and procedures.
Specific Job Functions :
Delegate tasks to department and ensure job requirements are completed correctly and in a timely manner
Assist the Executive Steward in phases of the department operations
Work closely with the Chef’s department and all room managers in order to assure quick and efficient operations of each restaurant outlet
Assist with on-the-job training of stewarding employees
Perform walk through inspections of kitchen areas and complete noted checklists
Communicate job assignments to stewarding employees in English and Spanish
Maintain employee records, attendance tracking sheets, checklist and daily reports
Apply proper disciplinary action to line employees and complete required documentation
Order chemicals and maintain necessary inventory and supplies
Maintain inventory and record of hollowware, silverware, glassware and other equipment
Ensure operations follow Health, Safety and Occupational Safety and Health Administration regulations
Maintain a working knowledge of Banquet Set-up and banquet function skills
Perform all duties as deemed necessary for the success of the department
Responsibilities / Qualifications
At least two years of supervisory experience required
A working knowledge of kitchens, dish machines, silver- plated equipment care and polishing, and chemical awareness
Strong working knowledge of OSHA and safety regulations
Basic working knowledge of Microsoft Office and other related computer programs a must
Must have a professional appearance and demeanor
Full-time
HOTEL SALES COORDINATOR
Circus Circus
Las Vegas, NV
Overview
It is the primary responsibility of the Hotel Sales Coordinator to assist management with coordinating multiple hotel services for groups.
All duties are to be performed in accordance with departmental and property policies, practices and procedures.
Specific Job Functions :
Answer, screen and direct incoming calls
Enter inquiries into Daylight
Merge documents, proposals, and contracts from Daylight
Turnover and maintain Definite Files
Process Credit Applications, which include completing the Estimated Charges Spreadsheet, Estimated Room and Tax Spreadsheet, faxing credit application and estimated charges to client, and forwarding completed application to credit department
Collect payments and forward to the appropriate department
Process rooming list cover sheets and send add / change forms to room reservations
Create attrition letters
Complete group resumes
Process amenities to be delivered to guests
Send thank you letters and post-con questionnaires to departed groups
Complete special projects as requested by Sales staff
Perform all duties as deemed necessary for the success of the department
Responsibilities / Qualifications
One year prior clerical experience required
Computer literate with proficiency in Word and Excel and a working knowledge of Daylight preferred
Excellent customer service skills required
Full-time
SLOT AMBASSADOR
Circus Circus
Las Vegas, NV
Overview
It is the primary responsibility of the Slot Ambassador to effectively market, evaluate, recruit, establish and maintain a professional relationship with slot casino guests and to provide specialized attention to high-end guests.
All duties are to be performed in accordance with departmental and property policies, practices, and procedures.
Specific Job Functions :
Market and recruit new guests to property
Establish and maintain a professional relationship with repeat guests to the property
Research and evaluate guest accounts using Players Club and / or other software programs
Issue guest complimentary items in accordance with departmental and property standards
Research and resolve guest issues effectively and professionally
Protect the confidentiality of Company documents and files under immediate control
Greet guests, answer questions and be an informational resource regarding guest inquiries
Monitor assigned area and attend to guest’s needs including jackpot payments, providing a comfortable experience for guests by answering basic property questions, provide information regarding rooms, restaurants and entertainment for the guests
Perform minor machine repairs
Accurately maintain a Cash Pouch involving Company funds
Verify and ID guests to ensure players are of the legal gaming age
Provide guests with Players Club information and solicit new members
Assist guests with inquiries and problems regarding Players Club and the Casino
Promptly answer in-bound telephone calls
Assist guests and Casino Hosts with requests in a professional and timely manner
Keep up to date on Slot Marketing activities and events at the property
Input player information into the Players Club system
Maintain a positive and friendly attitude toward guests as well as other employees
Perform all duties as deemed necessary for the success of the department
Responsibilities / Qualifications
Gaming experience preferred
Must have strong organizational skill
Ability to handle and cope with stress well and remain calm under pressure a must
Must have, or be able to obtain, Gaming Registration
A working knowledge of basic computer systems and Casino systems preferred
Excellent public relations, communication and speaking skills
Professional appearance and demeanor a must
Full-time