Central Business Solutions Jobs (3)

Position Role / Tile : Marketing Event Coordinator Location : Chicago, IL Responsibility : Coordinating event logistics and vendor management for NA sponsored events Contributing to a pre-event communication Assisting in updating event documentation Collecting and sorting follow on and outcomes from events Assisting in execution of NA events in-person, hybrid and virtual, trade shows and client / channel conferences Assisting in post-event content creation and distribution via Marketo as well as copy writing for social media promotion. Technical and non-technical skills may include : Marketing, promotional and / or event planning skills required Strong, efficient yet creative writing skills including knowledge of AP style. Excellent organizational and time management skills as well as experience with project management Ability to work under pressure Basic understanding of technology associated with event sites; Ariba, Marketo, and Workfront Microsoft Ecosystem knowledge, including SharePoint, Excel, PowerPoint

Position Role / Title : Data Analyst Location : Austin. TX -Onsite Job Description : Bi Tableau Bi Tableau PL / SQL Good in Reporting tools With good Analytical tools

Responsibilities Perform end-users adds, changes, deletions and account / MFA / password resets in Active Directory and Azure AD. Support end-user mobile smart devices i.e., iPad, iPhones, and Android devices. Provide advanced, L2 / L3 support to end-users for Azure AD, on premises AD, Exchange Online, SharePoint, OneDrive, Office 365, PC hardware, operating systems, software applications, peripherals, installations, and device management. Provide advanced degree of technical support to customers on operational or maintenance aspects of system equipment and serves as client contact on technical and service-related problems. Diagnose and repairs mechanical, hardware, software, and system failures using established procedures. Act as the primary provider of technical support to users for hardware, OS, and application issues for all end-user, including Executive Level clients. Monitor and update Service Desk incident tracking tickets (ServiceNow) for issue response and resolution. Function as primary point of contact and communication with end-user from assignment of ticket to successful resolution of issue. Work with various automated and manual build and imaging methodologies. Perform installations, moves, software and hardware additions and changes to end-users IT equipment. Advanced research of client issues and effectively resolve. Interact with resolver groups to diagnose and resolve problems when possible. Document processes and procedures for self-help and for informational troubleshooting for other resolver groups. Skills : Solid history and expert working knowledge of Windows 10. Windows 11 a strong plus. Solid understanding of Networking - TCP / IP, Remote Connectivity, Wi-Fi. ServiceNow, ITSM or other major Ticketing System experience a strong plus. Must have excellent communication, documentation, and interpersonal skills. Must have the technical ability to provide desk side support for computer and printer hardware, common software applications, Microsoft OS issues. Ability to understand and explain complicated technical concepts to non-technical end-users to promote their knowledge of their technology tools. Ability to gain an understanding of the end-user's problems and deliver solutions and recommendations to solve quickly and proactively. Must be able to interface appropriately with multi-million-dollar producers and ultra-high net-worth clientele in our Headquarters. Self-starter with the ability to solve complex problems with innovate where needed with unique solutions. Must have excellent time management, prioritization, communication, and customer service skills. Ability to work independently with minimal supervision. Experience utilizing remote support tools for end-user support; diagnostic and repair. Ability to troubleshoot and configure end-user mobile devices i.e., smart devices, iOS, and Android devices. Qualifications; 3+ years of experience providing end-user deskside support, with a focus on as many of the following technologies areas as possible : Azure Technologies (Exchange Online, Azure AD, Endpoint