Case manager
CAMBA
New York, NY
Reports To : Program Manager
Program Manager
Location : 2244 Church Ave., Brooklyn, NY 11226
What The Case Manager Does :
Understand and remain up-to-date on all CAMBA programs and services that may be beneficial to NYPH patients.
Research external community programs and services that are complimentary to CAMBA programs and develop relationships with community partners.
Respond by phone to NYPH patient referrals within 48 hours.
Educate eligible individuals about service offerings and health benefits of the program.
Support completion of intake paperwork and comprehensive assessments with patients who consent to the program. This may be by phone, video, email, mail, or in-person.
Provide short-term case management services for approximately 1-2 months, with at least weekly follow-up.
Enter client data into CAMBA database within 24 hours (i.e. contact information, assessments, client services, progress, outcomes, etc.)
Work with clients to break through barriers to their goals and to assist them in advocating for themselves and in moving toward self-sufficiency.
Assist clients in completing applications for benefits and entitlements (e.g. Medicaid, etc), and process applications on clients’ behalf.
Monitor clients’ progress towards their service goals, and document all interactions with clients via progress notes.
Create and maintain client files and make copies of all client documents.
Collaborate with other CAMBA programs, community partners and NYPH team members (such as : patient navigators, community navigators, social workers, care managers, and care coordinators) to improve patient outcomes.
Participate in outreach, planning and execution of special events, including workshops, health fairs, and jointly agreed upon community events.
May follow-up with clients for a period of time after successful completion of their primary goals to assure client stability.
MINIMUM EDUCATION / EXPERIENCE REQUIRED :
Bachelor’s Degree (BA or BS) and two years of applicable experience, and / or equivalent experience.
OTHER REQUIREMENTS :
At least 2 years case management or direct client care experience, required.
Bi-lingual English / Spanish and / or English / Creole speakers strongly preferred.
Knowledge about, understanding of, and ability to work closely with, persons with chronic illness and a variety of needs related to the Social Determinants of Health.
Knowledge of community resources and sensitivity toward persons with chronic illnesses and multiple social needs.
Follow all HIPAA privacy rules as they relate to personal health information and documentation.
Ability to utilize public transportation to navigate the five boroughs of New York City.
Ability to utilize mobile technology as a tablet to document while performing field work.
Compensation : $45,000-$50,000 annually
Status : Full-Time (35 hours per week), some flexibility with hybrid schedule of office and remote work.
Benefits : CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays.
Full-time