Restaurant Supervisor
Best Western Island Palms Hotel & Marina
San Diego, CA
Food and Beverage Supervisor
Best Western Plus Island Palms Hotel & Marina, San Diego, CA, US
Salary Range : 24.00 To 25.00 (USD) Hourly
Primary Objective of Food and Beverage Supervisor Position
The primary objective of the host / hostess is to deliver an excellent first and last impression to all guests and to provide accurate information over the phone and in person in a friendly and efficient manner.
Responsibilities
Accountable for quality service for the guests in the restaurant and banquet events.
Make sure servers are following standards of service at all times
Ensure that staff takes breaks when needed, covering their area if needed.
Performs table touches to ensure quality service and immediately corrects any problems
Maintain thorough knowledge of restaurant and bar menus.
Schedule and arranges parties or special services / amenities for patrons.
Assign work tasks & coordinates activities of restaurant and banquet personnel to ensure prompt and courteous service to patrons.
Inspect banquet space and dining room for neatness and cleanliness, and requisitions table linens and other supplies.
Interviews and oversees training of new hires.
May assist with creating weekly staff schedule.
May assist with placing orders with vendors
May assist with counting and monitoring inventory
Design and implement programs / promotions that maximize revenue and profit.
Reward employees who utilize their empowerment to meet or exceed customer expectations.
Acquires a working knowledge of hotel, in-house facilities, and local information to respond to customer questions in these areas as required
Other duties may be assigned as needed
Full-time