Aries Worldwide Logistics Jobs (1)

General Responsibilities : An Import Agent is in charge of planning a company's transportation, including the most economical and quickest routes for shipping merchandise to and from destination, contracting for common carrier and other transportation facilities, negotiating with carriers for adjustments for damages to merchandise, and making the necessary rearrangements resulting from delays, damages, or irregularities in transit. Specific Job Duties : Receive, review, and process import documentation from electronic or manual sources Trace key transaction information such as House Bill of Lading, commercial invoice and other required documents to determine if record available Interface with carriers, vendors, and fellow employees Monitor transactions and notify supervisory personnel of any problems or irregularities Track and Trace Provide excellent and timely customer service on status of incoming shipment to customer Manage deliveries to internal and external trucking companies Invoicing customers within 4 days after Delivery Manage / Monitor daily electronic tasks and milestones of each shipment Qualifications Two years experience Respond promptly and professionally to customer needs Identifies and resolves problems in a timely manner Strong communication skills with multi-faceted and diverse backgrounds Balance team and individual responsibilities Excellent customer service skills High School Diploma or GED